Work Environment Work onsite 4 days a week with 1 remote day of your choice after 90 days. The work hours are Monday through Friday, 8 am to 5 pm, with some flexibility. Qualifications: + Bachelor's degree in Business Administration, Biology, Psychology, or a related field is required. + Proficiency in MS Office Suite and SAP. + Strong customer service and data entry skills. + Experience in international operations is a plus. Job Description Support the Supply Chain team in the beauty sector, ensuring smooth operations and customer satisfaction through effective order management and communication. Responsibilities + Process orders in the ERP system and respond to inquiries to fulfill customer needs. + Coordinate internal and external resources to manage orders from receipt through delivery and invoicing. + Communicate unit price, inventory availability, and delivery details. + Resolve product or service problems by clarifying the customer's complaint and monitoring the investigation for root cause and corrective action. + Maintain customer accounts by recording requirements and documenting interactions. + Meet or exceed performance objectives that enhance Customer Experience. + Cultivate partnerships with sales focused on customer relationship management. + Interact globally with vendors, internal partners, and customers primarily via email. + Support the logistics function by booking inbound/outbound shipments as needed. + Coordinate freight invoice payment with a third-party provider. + Fulfill customer requests for export shipments and provide updates in the ERP system. + Support all roles within the Supply Chain/Customer Service departments. Pay and Benefits The pay range for this position is $50000.00 - $50000.00/yr. Medical DentalVision 401k Hybrid opportunities Workplace Type This is a hybrid position in Downers Grove,IL. Application Deadline This position is anticipated to close on Sep 4, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.