Join a team dedicated to upholding regulatory standards and client trust. As a Supervisory Management Business Analyst and Reporting Specialist, you will play a key role in safeguarding our firm by reviewing electronic communications and identifying potential risks. This position offers the opportunity to collaborate with diverse teams, drive process improvements, and contribute to a culture of compliance and innovation. Your attention to detail and analytical skills will help us maintain operational excellence. Be part of a company that values your expertise and commitment to client service.

As a Supervisory Management Business Analyst and Reporting Specialist in the Central Supervision E-comm Review team, you review electronic communications to detect potential client complaints and regulatory breaches. You help us maintain confidentiality, ensure compliance, and support a positive client experience. We work together to meet performance targets and drive continuous improvement. Your contributions strengthen our risk management and operational controls.

Job Responsibilities

Review internal and external electronic communications daily to identify potential regulatory violations and client complaintsUphold strict client confidentiality and handle sensitive information with discretionAdhere to Service Level Agreements and established policies and proceduresCollaborate with team members to meet and exceed performance targetsAnalyze process flows and propose solutions for operational efficiencyMaintain thorough documentation of procedures and implement additional controlsAddress miscellaneous requests and assist with research and investigationBuild strong relationships with cross-functional and geographically diverse teamsCommunicate effectively with diverse audiencesContribute to a culture of compliance and innovationSupport continuous improvement initiatives

 

Required Qualifications, Capabilities, and Skills

College graduate with a strong academic backgroundMeticulous attention to detail and commitment to regulatory complianceStrong client service orientation and time management skillsExcellent analytical and problem-solving abilitiesAbility to collaborate effectively in cross-functional teamsAdaptability in a fast-paced environmentStrong control orientation and risk awarenessEffective verbal and written communication skillsExperience in documenting procedures and implementing controlsInnovative thinking and ability to propose creative solutionsAbility to prioritize and manage multiple tasks

 

Preferred Qualifications, Capabilities, and Skills

Experience in electronic communication review or regulatory complianceBackground in risk management or operational controlsProven ability to drive process improvementsExperience working in geographically diverse teamsStrong research and investigative skillsDemonstrated contribution to team performance

Additional Information:

Shift Schedule: 7:00 AM to 4:00 PM PHT; Saturday and Sunday OffWork Setup: Full Time Onsite

 

 

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.