Title:  Supervisor - Inventory Integrity 

Reports To:  Manager  - Inventory Integrity

Supervises:  Inventory Integrity Analyst, Inventory Integrity Coordinator

Location:  Hazleton, PA

AEO operates three robust distribution centers across the U.S. and Canada. These centers are essential for fulfilling both online and in-store customer orders, ensuring a seamless experience for our shoppers. Our global presence extends to shipping to 81 countries and supporting more than 900 stores. On a daily basis, our network efficiently processes nearly 65,000 orders, shipping 17+ million orders in 2024. This extensive infrastructure and daily throughput underscores our commitment to efficient global logistics and customer satisfaction.

Get to Know the Role:

The Supervisor of Inventory Integrity is a key leadership role within our distribution center responsible for the integrity and accuracy of inventory within the AE facility, while providing oversight of key operational and financial processes.  Responsibilities for this role include proactive strategy and leadership of the Inventory team ensuring accuracy, customer service, and financial controls are achieved.  The Supervisor is a proactive, detail-oriented leader with a strong understanding of warehouse operations and a proven record of accomplishment of maintaining high levels of inventory accuracy and efficiency. 

What You’ll Do:

Supervise, mentor and train a high performing team to foster a culture of accountability, accuracy, and continuous improvement  Ensure all inventory processes are followed with precision, maintaining the integrity of inventory records. Oversee inventory activities, including receiving, picking, packing, and shipping, focused on preventing loss & damage Maintain & monitor cycle count programs to identify, resolve inventory variances and root causes of integrity issues. Utilize and manage the Warehouse Management Systems to track and reconcile inventory transactions in real-time, ensuring data accuracy. Investigate and correct inventory discrepancies related to loss, damage; identify root causes to prevent future issues.  Develop and deliver inventory analysis to inform and guide decision making; recommend actions by analyzing and interpreting data and making comprehensive analyses. Conduct regular audits of inventory processes and documentation, to ensure compliance with operational process and financial controls. Monitor inventory shrink and report on key metrics related to loss and damage. Collaborate with cross-functional teams to reconcile inventory accounts and resolve discrepancies. Provide guidance, coaching, and performance feedback to help team members grow and succeed. Conduct regular team meetings to communicate goals, share updates, and address operational challenges.

What You Bring:

Minimum of 3 years of experience in a high-volume distribution center or warehouse environment Two years of supervisory or leadership role, focused on inventory control, accuracy, and loss prevention. Deep knowledge of inventory principles, including cycle counting, physical inventory, and variance analysis. Strong understanding of operational and financial controls related to inventory, excellent analytical, problem-solving, and decision-making skills Strong proficiency with Warehouse Management Systems (WMS) and inventory control software. Exceptional leadership and communication skills (written and verbal), with the ability to motivate and manage a diverse team. A proactive, results-oriented mindset, ability to work effectively in a fast-paced, deadline-driven environment. Proficient in Google, Microsoft Office Suite, particularly Excel applications Travel may be required based on responsibilities and assignments Physical requirements may involve extended periods of standing, walking, climbing, lifting/pushing cartons or totes  Ability to work with and influence cross-DC / 3PL peers and leadership, cross-functional teams and Finance Management

 

PAY/BENEFITS INFORMATION:

Actual starting pay is determined by various factors, including but not limited to relevant experience and location. Subject to eligibility requirements, associates may receive health care benefits (including medical, vision, and dental); wellness benefits; 401(k) retirement benefits; life and disability insurance; employee stock purchase program; paid time off; paid sick leave; and parental leave and benefits. Paid Time Off, paid sick leave, and holiday pay vary by job level and type, job location, employment classification (part-time or full-time / exempt or non-exempt), and years of service.  For additional information, please click here. AEO may also provide discretionary bonuses and other incentives at its discretion. 

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