Montreal, QC, Canada
7 days ago
Supervisor, Student Accounts

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Position Summary:

Reporting to the Associate Director, Student Accounts Office, the incumbent is responsible for providing accounting services to support the recording and internal and/or external reporting of the University's financial position and ensuring an accurate reflection of the University's financial position through the formulation, administration and implementation of generally accepted accounting principles, regulations and controls.

Perform activities to support the daily operations of the Student Accounts collection unit by ensuring that accounting administration functions are carried out in accordance with established goals and objectives.

Supervise Student Accounts third-party sponsorship staff; perform and/or organize activities to support the daily operations of the Student Accounts third-party sponsorship unit by ensuring that accounting administration functions are carried out in accordance with established goals and objectives.

Develop and/or implement procedures and systems that are moderately complex in support of the unit's operations, and in accordance with university policies and procedures. Act as advisor to unit members/clients regarding university collection policies and procedures.



Primary Responsibilities:

Perform accounting functions. Prepare financial reports related to collection activities for students on collection for tuition fees, loans or student-related chargesResponsible for distribution of collection contact lists, according to the schedule set out by the IT Reports and Collections Manager; collections information from partner units to more fully understand collections issuesResponsible for managing a variety of financial and confidential tasks, including interest recalculations due to student records changes, forfeitures of deposits, feeds of student financial information, analyzing and processing the write-off amounts for students whose case files have been closed by a collection agency or for students who have declared bankruptcyIncumbent is responsible for following through on issues until resolved and may provide necessary correspondence to students, third parties or outside collection agenciesParticipates in testing fee assessment for assigned groups on a per term basis; identifies potential issues and follows up to ensure errors are correctedEnsure quality customer service for students by establishing and maintaining a good working relationship with the personnel of the University's collection agency(ies). When appropriate, inform supervisor and make recommendations on a course of actionSupervises third-party sponsorship staff and directs their activities, in consultation with the Associate Director. Provides expert guidance to internal and external staff on sponsored billing best practices and resolves complex issues with accuracy and efficiencyCreates and maintains schedule for third-party sponsorship activities, including rolling contracts, billing and collection. Establishes best practices for the same activities. Aids staff with work during peak periodsLeads discussions with third-party sponsors when issues arise, while adhering to internal policies and maintaining the University’s financial integrityUse a variety of the University's relational databases by using software applications such as Banner, FIS, SIS & AR, spreadsheets, financial reporting and/or statistical software or other applications to compile, manipulate, process and/or format data and reportsWorks in partnership with all units within Financial Services, Service Point, Student Aid and Scholarship office, Enrollment Services, faculties/departments as well as other appropriate units within the University


Other Qualifying Skills and/or Abilities

Understanding and experience of accounting systems and connections between sub-ledgers and finance ledgers.  Able to create moderately complex reports that connect databases as a troubleshooting tool and to analyze data to inform decision-making. Demonstrated ability to show new insights into situations, questioning conventional approaches, and encouraging, designing and implementing new or cutting edge ways of working or programs/processes. Demonstrated ability to clearly and timely communicate, verbally and in writing, in English and FrenchAbility to adapt rapidly to new information, changing conditions or unexpected obstaclesDemonstrated organizational skills, balancing workload in multi-task and multi-deadline environment. Demonstrated problem solving, including identifying and analyzing problemsMicrosoft Excel skills - intermediate to advanced



As one of Montreal's Top Employers, here is what we offer:

Competitive benefits package (Health, Dental, Life Insurance) (if eligible)Defined contribution pension plan (with employer contribution up to 10%) (if eligible)Group Registered Retirement Savings Plan (RRSP) and Tax Free Savings Account (TFSA)Competitive vacation policyTwo (2) personal daysTwo (2) floating holidaysNine (9) "Summer Fridays" - paid days off between the St-Jean Baptiste holiday and Labour DayPaid time off over the December holiday periodTuition waiver for regular employees and their dependentsUp to two (2) days of remote work per week where the position permits


Before applying, please note that to work at McGill University, you must be both authorized to work in Canada and willing to work in the province of Quebec at the campus where the position is based / located.

Knowledge of English: McGill University is an English-language university where day to day duties may require English communication both verbally and in writing. The level of English required for this position has been assessed at a level # 4 on a scale of 0-4.

For a definition of our language proficiency levels, please click here.

Minimum Education and Experience:

DEC III 3 Years Related Experience /

Annual Salary:

(MPEX Grade 02) $55,850.00 - $65,710.00 - $75,570.00

Job Profile:

MPEX-FIN1B - Accounting - Professional 1 (Excluded)

Hours per Week:

33.75 (Full time)

Supervisor:

Assoc Dir Student Accounts

Position End Date (If applicable):

2027-02-28

Deadline to Apply:

2026-02-09

McGill University hires on the basis of merit and is strongly committed to equity and diversity within its community. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. McGill implements an employment equity program and encourages members of designated groups to self-identify. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence, accessibilityrequest.hr@mcgill.ca.

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