Returning Candidate? Log back in! Supervisor, RCSS - Denials Requisition Number 80918 Reg/Temp Regular Employment Type Full-Time Shift Day Work Schedule Monday-Friday, 8am-4:30pm Clinical/Non-Clinical Status Non-Clinical Location Name Business Services Building Workplace Set Up Hybrid City SALT LAKE CITY State UT Department COR ISC 10D Denials Management Category Health Information Management Overview

Must be local or willing to relocate for as needed on-site work.

 

This candidate will oversee daily denial workflows, support the team with trending and resolution strategies, and help ensure we are driving timely and accurate denial outcomes.

 

This position is responsible to provide operational supervision for all aspects of assigned area of the Revenue Cycle. Ensure the department is adhering to the culture, policies/procedures and goals of the organization and foster exceptional patient experience. This position is not responsible for providing care to patients.

 

As a patient-focused organization, University of Utah Health exists to enhance the health and well-being of people through patient care, research and education. Success in this mission requires a culture of collaboration, excellence, leadership, and respect. University of Utah Health seeks staff that are committed to the values of compassion, collaboration, innovation, responsibility, integrity, quality and trust that are integral to our mission. EO/AA

 

Corporate Overview: The University of Utah is a Level 1 Trauma Center and is nationally ranked and recognized for our academic research, quality standards and overall patient experience. Our five hospitals and eleven clinics provide excellence in our comprehensive services, medical advancement, and overall patient outcomes.

Responsibilities Supervise and mentor denial specialists to ensure productivity, quality, and timely completion of assigned work.Analyze denial trends and root causes; prepare reports and recommend improvement strategies.Collaborate with coding, clinical teams, and payer representatives to resolve issues and prevent future denials.Provide guidance on complex, high-dollar, or escalated denial cases.Ensure consistent application of organizational policies, payer requirements, and regulatory standards.Facilitate team training, onboarding, and ongoing education related to denials and appeals.Identify opportunities to streamline workflows and improve overall denial recovery performance.Maintain accurate SOPs and ensure staff follow standardized processes.Support departmental goals related to denial reduction, overturn rates, and financial performance.Serves as super-user and content expert within assigned area of the revenue cycle.Maintains adequate staffing coverage for assigned area.Mentors and coaches team members; ensures career development plans are in place for all team members.Ensures the integrity of unit workflow and outcomes.Tests, implements and trains staff on system and unit operational workflow.Implements innovative ideas to improve unit/department process, at minimum quarterly.Knowledge / Skills / AbilitiesAbility to perform the essential functions of the job as outlined above.Demonstrated human relation and effective communication skills.Computer literacy in multiple applications.Ability to use good judgment and critical thinking skills to prioritize multiple tasks.Excellent problem solving skills.Willingness and the ability to work independently and within a team environment.Ability to provide care appropriate to the population served.The individual must demonstrate knowledge of the principles of life span growth and development and the ability to assess data regarding the patient's status and provide care as described in the department's policies and procedures manual. Qualifications QualificationsRequiredAssociate's or Bachelor's degree in Business management, a related field or the equivalency.Three years of progressively more responsible supervisory experience, or equivalency. Qualifications (Preferred) Preferred1+ years healthcare billing experience.Certified Professional Coder certification is required only for employees having oversight over coding functions within RCSS.Bachelor's degree in a Business, Health or Finance area.Working Conditions and Physical Demands

Employee must be able to meet the following requirements with or without an accommodation.

This is a sedentary position in an office setting that may exert up to 10 pounds and may lift, carry, push, pull or otherwise move objects. This position involves sitting most of the time and is not exposed to adverse environmental conditions. Physical Requirements Color Determination, Listening, Manual Dexterity, Near Vision, Reaching, Sitting, Speaking, Standing Options Apply for this job onlineApplyShareRefer this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed

 

 

Multi-lingual Candidates Welcomed

 

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To inquire about this posting, email: careers@hsc.utah.edu
EEO Statement

University of Utah Health Hospitals and Clinics, a part of The University of Utah, values candidates who have experience working in settings with students and patients from all backgrounds and possess a strong commitment to improving access to higher education and quality healthcare for historically underrepresented students and patient populations.

All qualified individuals are encouraged to apply. Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

University of Utah Health Hospitals and Clinics, a part of The University of Utah, is an Affirmative Action/Equal Opportunity employer and does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy-related conditions, genetic information, or protected veteran's status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability, please contact the University of Utah Health Hospitals and Clinics Human Resources office at 801-581-6500. If you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity (OEO). More information, including the Director/Title IX Coordinator's office address, electronic mail address, and telephone number can be located at: www.utah.edu/nondiscrimination/

Online reports may be submitted at oeo.utah.edu/

 

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Hospitals and Clinics Human Resources at (801) 581-6500 for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post-retirement rules and restrictions. Please contact Utah Retirement Systems at (801) 366-7770 or (800) 695-4877 or Hospitals and Clinics Human Resources at (801) 581-6500 if you have questions regarding the post-retirement rules.

 

This position may require the successful completion of a criminal background check and/or drug screen.

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