RESPONSIBILITIES **I. JOB SUMMARY/RESPONSIBILITIES:** • Supervises and coordinates the business operations of the Ambulatory Clinics to ensure high-quality health care services and excellent customer service. • Works collaboratively with management to insure the operations are in compliance with applicable regulatory requirements and with the policies and procedures of Queen’s North Hawaii Community Hospital (QNHCH). • Monitors operations to ensure consistency with established goals and objectives and the short and long range plans, and the mission of QNHCH and The Queen’s Health Systems (QHS). **II. TYPICAL PHYSICAL DEMANDS:** • Essential: finger dexterity, seeing, hearing, speaking. • Continuous: sitting, static gripping of an object for prolonged periods. • Frequent: walking. • Occasional: standing, stooping/bending, climbing stairs, walking on uneven ground, lifting and carrying usual weight of 1 pound up to 5 pounds, reaching above, at and below shoulder level, frequent gripping of an object. • Operates computer, typewriter, calculator, telephone, fax and printer. **III. TYPICAL WORKING CONDITIONS:** • Not substantially subjected to adverse environmental conditions. • Work includes traveling to different sites of physician practices. **IV. MINIMUM QUALIFICATIONS:** A. EDUCATION/CERTIFICATION AND LICENSURE: • High school diploma or equivalent. • Bachelor’s degree in business, health care or related field; OR four (4) years experience in any and/or combination of the following: physician’s practice, health clinic operations, medical insurance, and physician practice services may substitute for the education requirement. B. EXPERIENCE: • In addition to the educational requirement, three (3) years experience in healthcare, preferably in a physician practice or acute care hospital. • Prior supervisory/leadership experience. • Experience to demonstrate: o Ability to work effectively with physicians. o Knowledge of healthcare reimbursement regulatory requirements. o Knowledge of business principles, including business planning and budgeting. o Knowledge of management information systems. Equal Opportunity Employer/Disability/Vet