The Role: Reporting directly to the Suites Manager, a Suite Supervisor is responsible for supporting all Suites food and beverage operations. Responsibilities: + Event Weeks: + Complete company-wide safety training and any additional job-specific safety training. + Assist in training and daily management of Suites Staff. + Ensure effective operations of assigned areas. + Ensure proper suite set-up and cleanliness based on guests’ orders. + Maintain and control storage of high-volume food and beverage inventory. Communicate shortages to Suites and Warehouse Managers as needed. + Follow and encourage Suites Staff to follow all safety policies and procedures, including but not limited to looking for and reporting any unsafe work conditions. + Report all safety incidents (injuries and illnesses) to Suites Manager on the same day that the incident is reported. + Ensure all Suites spaces are clean and secured at the end of each shift. + Other duties as assigned. + Event Days: + Walk assigned spaces and ensure readiness for Suites Staff and guests’ arrival. + Coordinate Suites Staff for timely food item delivery according to timing communicated by Suites Manager. + Ensure all suites in assigned area receive all items paid for before guests' arrival. + Assist in helping guests and build rapport with guests and Suites Staff. + Report and resolve any guest complaints/requests with the assistance of Suites Manager. + Enforce and evaluate responsible service of alcoholic beverages in compliance with Legends Hospitality procedures. + Enforce standards for service, sanitation, product, and food quality. + Ensure all guest orders are closed and inventory is taken by Suites Staff. + Ensure all Suites spaces are clean and secured before releasing Suites Staff. + Other duties as assigned. Qualifications: + Must be at least 18 years of age. + Excellent organizational, written and verbal communication, and interpersonal skills. + Knowledge and experience working with a POS system. + Customer service and fast-paced problem-solving skills under pressure. + Must be personable, proactive, and self-motivated. + Ability to work effectively independently and/or in a team environment + Ability to adapt to change quickly and prioritize tasks as needed. + Punctuality and dependability. + Basic knowledge of food and beverage preparations, service standards, and guest relations. + Excellent personal hygiene and a well-groomed appearance. + Ability to occasionally lift/move items weighing up to 30 pounds. + Must be able to work extended hours due to business requirements including late nights, weekends and holidays. + Minimum of 2 weekdays available for Suite setup.