Description

Key Responsibilities:

Strategic Leadership: Develop and execute comprehensive litigation recovery strategies for credit card accounts, ensuring alignment with the organization's overall risk management framework and business objectives. Litigation Management: Oversee the litigation process for recovery efforts, working closely with legal teams to ensure effective case management and successful recovery outcomes. Risk Assessment: Conduct thorough risk assessments to identify potential threats and vulnerabilities in litigation recovery processes. Implement measures to mitigate identified risks and enhance the effectiveness of recovery efforts. Policy Development: Establish and maintain policies and procedures related to litigation recovery risk management, ensuring compliance with regulatory requirements and industry best practices. Performance Monitoring: Monitor and analyze key performance indicators (KPIs) related to litigation recovery activities. Provide regular reports and insights to senior management, highlighting trends, risks, and opportunities for improvement. Team Leadership: Lead and mentor a team of risk management professionals, fostering a culture of continuous improvement and professional development. Encourage collaboration and innovation within the team to drive successful outcomes. Stakeholder Collaboration: Collaborate with cross-functional teams, including legal, compliance, finance, and operations, to ensure a holistic approach to litigation recovery strategies and risk management. Technology Integration: Leverage advanced analytics and technology solutions to enhance risk assessment and litigation recovery processes. Stay informed about emerging technologies and trends in the financial services industry. Regulatory Compliance: Ensure all litigation recovery activities comply with relevant laws and regulations. Stay updated on changes in regulatory requirements and adjust strategies accordingly.

Required Qualifications, Capabilities, and Skills:

Understanding of the account lifecycle (e.g., underwriting, portfolio management, collections) to identify relevant risk considerations. Detailed understanding of key performance metrics and profitability drivers, enabling the delivery of insights encompassing the full account lifecycle. Bachelor's degree or equivalent experience required. Experience in credit risk management at a financial services company, with a focus on litigation and recovery. Solid functional knowledge, including but not limited to credit risk strategy, business development, product development, project management, etc. Understanding of cross-functional dependencies between the First Line of Defense, product owners, and Credit Strategy to support and provide effective challenge in accordance with risk appetite. Ability to articulate the impact of risks and issues on the business function. Excellent written and verbal communication skills with the ability to influence business leaders in a meaningful and actionable manner. Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Visio); ability to translate business/functional problems into a conceptual analytical and automation technical architecture. SAS or equivalent data mining expertise.

Preferred Qualifications, Capabilities, and Skills:

12+ years of financial services experience in risk management, controls, audit, quality assurance, risk management, or compliance preferred. Bachelor's degree in Finance, Business Administration, Risk Management, Law, or a related field. A Master's degree or professional certification (e.g., CFA, FRM, JD) is preferred. Extensive experience in risk management, with a focus on recovery within the financial services industry. Proven track record of developing and implementing successful litigation recovery strategies. Strong analytical skills and the ability to interpret complex data to make informed decisions. Excellent leadership and team management abilities. Exceptional communication and interpersonal skills, with the ability to influence and collaborate with stakeholders at all levels. In-depth knowledge of regulatory requirements and industry best practices related to litigation recovery operations.