Description Key Responsibilities: Leadership & People Management: Lead, coach, and develop department managers and associates to achieve sales, service, and operational goals. Foster a positive, respectful, and accountable team culture that aligns with Highland Park Market’s mission and standards. Oversee scheduling, staffing levels, and labor management to meet business needs and budget goals. Conduct performance reviews, coach for growth, and manage corrective actions when needed. Customer Experience: Model and ensure outstanding customer service throughout the store. Resolve customer concerns promptly and professionally. Maintain store appearance, cleanliness, and product presentation to reflect Highland Park Market’s high standards. Operations & Financial Management: Manage daily operations including sales floor performance, opening/closing, cash handling, and store security. Monitor financial performance — sales, margins, labor, shrink — and implement plans to achieve targets. Ensure compliance with company policies, state and local regulations, food safety, and sanitation standards. Work closely with department heads and the central office on budgets, promotions, and inventory controls. Community & Brand Engagement: Represent Highland Park Market in the community and foster local relationships. Support company initiatives, special events, and charitable programs that strengthen our brand presence. Skills management skills, retail management, customer service, operations management, budget management Top Skills Details management skills,retail management Additional Skills & Qualifications Qualifications: 5+ years of experience in grocery or food retail management (multi-department experience preferred). Proven ability to lead and develop teams in a fast-paced environment. Strong understanding of retail operations, merchandising, and customer service excellence. Financial acumen: ability to manage budgets, analyze sales reports, and drive profitable growth. Excellent communication, organization, and problem-solving skills. Ability to work a flexible schedule, including weekends and holidays. Personal Attributes: Hands-on leader with a servant-leadership mindset. Calm under pressure; strong decision-making skills. High integrity and commitment to Highland Park Market’s family values. Passion for people, food, and community. Experience Level Intermediate Level Job Type & Location This is a Permanent position based out of Glastonbury, CT. Pay and Benefits The pay range for this position is $85000.00 - $100000.00/yr. Company Benefits will be provided to candidate upon offer extended. Workplace Type This is a fully onsite position in Glastonbury,CT. Application Deadline This position is anticipated to close on Dec 25, 2025. About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.