Job Overview – Store Detective | Mitie

Hours: 09:00–19:00 (50 hours per week, Tuesday to Saturday)
Pay rate: £13.30 per hour
Location: Doncaster and surrounding areas
Requirements: Full UK driving licence and access to your own vehicle

Our client is one of the UK's leading high-street retailers, and they are looking for a proactive and professional Store Detective to support loss prevention across their regional store network. This is a vital role within the business, helping to deter theft, identify offenders, and support the successful apprehension and prosecution of those involved in criminal activity.

Key Responsibilities

Observe, deter, and where necessary, detain individuals involved in criminal activity

Work closely with local police forces and crime prevention partners to stay informed of regional crime trends

Build strong local networks to identify and disrupt organised retail crime

Accurately record and report incidents in a timely manner

Attend court when required to provide evidence

Maintain stationery cupboards and ensure stock levels are correct

Report building and maintenance issues and follow through to resolution

Support space utilisation data by carrying out regular audits

What We're Looking For

A highly adaptable individual who can thrive in a fast-paced environment

Calm under pressure with the ability to respond confidently to challenging situations

Experience in a customer-facing role with strong customer service skills

Excellent written and verbal communication skills (GCSE English or equivalent preferred)

Proactive, self-motivated, and forward-thinking with a strong work ethic

Confident, approachable, and keen to be part of a supportive, established team

SIA licence is essential (store detective experience is highly desirable)

Strong observational skills and sound decision-making ability

Confidence to challenge individuals when required

Comfortable using CCTV, electronic tagging, and modern surveillance systems

This is a rewarding role for someone who enjoys responsibility, variety, and making a real impact within a professional retail environment.