Geneve, Geneva, Switzerland
16 hours ago
Stage - Expérience Client (F/H)

Your main responsibilities will be as follows 

Customer Relationship Management:

Maintains the quality of the customer database through various tasks Supports data analysis and purchasing behavior

 

Excellent in-store service

Contributes to the launch and operational monitoring of retail projects Analyzes customer satisfaction Grooming: manages uniform stock and ordersConsolidates store requirements, places and monitors various orders with suppliersContributes to information sharing with the Customer Relations Center (store closures and opening hours) 

 

Retail projects and tasks

Contribute to various retail assignmentsActively support the preparation of in-store initiativesInternal meetings: prepare presentation materials, write reports

 

Your profile 

Business school student, bachelor's or master's degree levelInterest in retail and customer experienceRigorous, keen eye for detail and analytical skillsVery good command of IT tools (Excel and PowerPoint essential)Initial experience as a business analyst and/or knowledge of CRM tools are real assetsGood interpersonal skills and strong team spiritFluency in French and EnglishAn internship agreement is required to complete this 100% internship from june 2026 to januray 2027

 

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