Company Description

Job Description 

DC Staffing Representatives are responsible for delivering excellent customer service through assisting perspective candidates, DC (Distribution Center) associates and campus visitors. The primary responsibilities of this position include sourcing, scheduling, and placing candidates for seasonal distribution center openings. Additionally they are responsible for internal and external visitor management ensuring that anyone who needs assistance is taken care of – whether it is helping guests with bags to their vehicles, using resources to identify appropriate contacts, or assisting DC candidates with their application and taking them through the interview process.

DC Staffing Reps check-in guests and keep the reception area clean, uncluttered and organized, and most importantly represent the A&F family of brands with a friendly, casual and enthusiastic attitude. Our DC Staffing Reps are also responsible for general office tasks such as shipping packages and documents for full-time staff, answering phone calls, interfacing with senior leadership, keeping break areas tidy and stocked, and other everyday office tasks.

This job is located at our Global Home Office in Columbus, Ohio.  

What Will You Be Doing? 

Greet and assist all associates and visitors – project energy and enthusiasm making the area a warm and inviting place that provides an exciting and energetic experience for all associates and visitorsAssist callers in a professional and friendly mannerApplication review, telephone / in-person interview Distribution Center candidatesSuccessfully and strategically match candidate skill sets to hiring needsMeet, greet and sign-in candidates for interview and new hire orientationAssist with administration and preparation of new hire orientationFacilitate new hire orientations as neededHire and dismiss applicantsAttend job fairs and recruiting eventsAssist candidates with online new hire paperwork and ensure completionOnboard and process new hires utilizing SmartRecruiters and PeopleSoftAssist with additional recruiting needs as necessaryMaintain associate filesIdentify critical HR issues and report them to HR Business PartnersTroubleshoot associate payroll and benefit questionsAssist in maintaining overall department standards for consistency/qualityContributes to team effort by accomplishing related results as neededEnsure effective communication across the businessMaintains safe and clean reception area by complying with procedures, rules, and regulations

What Do You Need To Bring? 

At least 18 years of ageBilingual (Spanish speaking) Flexible hours and availability to work additional hours, as necessary and in other departments of the businessDetail orientedPassion for customer serviceHigh level of reliability, confidentiality and professionalismAbility to work independently, in a team environment and without direct supervisionEffective organizational and time management skillsAbility to multi-task and work in a very fast paced environmentPeriodic travel to local career fairs and recruiting eventsDemonstrated creativity and innovation to suggest improvements to the recruiting processIntermediate PC skills: Microsoft Office-Word, Excel, Teams and/or other software/database skills.Experience with SmartRecruiters preferredExcellent oral, written, communication and phone skillsAbility to effectively speak in front of a group of peopleStrong data entry/typing skills preferredAbility to thrive in a fast-paced environment1 – 2 years of Customer Service, Operations, or Human Resources experienceDistribution environment experience idealKnowledge of employment law a plusClean criminal/driving record

Our Company  

Abercrombie & Fitch Co. is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. 

The company operates a family of brands, including Abercrombie & Fitch, YPB, abercrombie kids, Hollister and Gilly Hicks, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates over 750 stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com, and hollisterco.com. 

At Abercrombie & Fitch Co., we lead with purpose and always put our people first. We’re proud to offer equitable compensation and benefits, including flexibility and competitive Paid Time Off, as well as education and engagement events, including various Associate Resource Groups, volunteer opportunities and additional time off to give back to our global communities.  

Benefits & Perks  

As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F Co. is committed to providing competitive and comprehensive benefits that align with our company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:  

Incentive bonus program401(K) savings plan with company matchAnnual companywide review process Flexible spending accounts Medical, dental and vision insurance Life and disability insurance Associate assistance program Paid parental and adoption leave Access to fertility and adoption benefits through Carrot Access to mental health and wellness app, HeadspacePaid Caregiver LeaveMobile StipendPaid time off and one paid volunteer day per year, allowing you to give back to your community Merchandise discount on all of our brands Opportunities for career advancement, we believe in promoting from within Access to multiple Associate Resource Groups Global team of people who will celebrate you for being YOU! 

Additional Information

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER