Position Purpose:

The Staff Systems Engineer for End-to-End Testing Management is responsible for leading a team of engineers in developing, executing, and managing comprehensive testing strategies for The Home Depot's technical infrastructure. This infrastructure includes both hardware and software critical to The Home Depot and its customers. As part of a cross-functional engineering team, you will collaborate with Architecture Principals, Product Managers, Application Development Managers, and other Engineers. Your role will involve creating and managing testing strategies for complex, multi-team, multi-system, multi-technology efforts, ensuring the integrity and performance of production infrastructure. You will lead end-to-end (E2E) testing initiatives, provide hands-on assistance in test execution, and actively participate in system and environment analysis, design, and optimization. Additionally, you will be pivotal in troubleshooting and remediation across multiple technology disciplines, enhancing the skillsets of junior engineers, and driving process improvement.

Key Responsibilities:

25% Delivery and Execution - Leads configuration, debugging, and support for information technology solutions; Leads field and corporate rollouts of technology; Leads the stand up of necessary system software, hardware, and equipment (physical or virtual) to meet changing infrastructure needs; Creates and optimizes specifications for technology solutions; Produces and manages purchase requests for hardware and software; Leads development of test suites (functional, destructive, etc) to enable successful rapid deployment of infrastructure as code to production15% Learning - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations30% Planning and Analysis - Researches and analyzes business trends and behavioral data to identify strategic opportunities for improvements and new initiatives; Leads the evaluation, development, and recommendation of specific strategic technology to provide cost-effective solutions that meet THD requirements; Researches and designs best fit infrastructure, network, database, cloud, AI, and security architectures for products; Proactively creates and maintains infrastructure as code and AI models for continuous improvement; Participates in strategic project planning and management across multiple efforts; Develops formal training courses30% Support and Enablement - Collaborates with product and project teams to understand needs and enable them with infrastructure; Supports technology architecture design review efforts for project and product teams; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate; Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability; Acts as a vendor liaison, owning resourcing, issue management, and documentation; Leads the production of in-house documentation around solutions; Provides application support for software running in production; Acts as a mentor to more junior Systems Engineers; Drives converting KB articles into AI models; Drives changes to analytic models used to analyze performance

Direct Manager/Direct Reports:

This position typically reports to a Systems Engineer Manager or Sr ManagerThis position typically has 0 Direct Reports

Travel Requirements:

No travel required.

Physical Requirements:

Most of the time is spent sitting in a comfortable position, and there is frequent opportunity to move about. On rare occasions, there may be a need to move or lift light articles.

Working Conditions:

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Minimum Qualifications:

Must be eighteen years of age or older.Must be legally permitted to work in the United States.

Preferred Qualifications:

3-6 years of relevant work experience with a strong background in end-to-end test management.

Professional or educational experience in multiple Information Technology disciplines.

Proven ability to work collaboratively as part of a cross-functional engineering team, including Architecture Principals, Product Managers, Application Development Managers, and Engineers.

Testing Expertise:

Professional experience in creating and managing test strategies for complex, multi-team, multi-system, multi-technology E2E testing efforts.Experience leading a team of engineers engaged in running E2E tests.Willingness to assist in test execution (approximately 20-30% of the time).

Technical Proficiency:

Proficiency in system and environment analysis, design, and optimization, and participation in design reviews.Strong troubleshooting and remediation skills across multiple technology disciplines and teams.Ability to understand data flow and configuration to analyze complex issues.

Project Management and Communication:

Proactively evaluate risks and provide impact analysis with solutions to mitigate identified risks.Excellent verbal and written communication skills to manage daily work, organize and manage stand-up, planning, and troubleshooting meetings, and report status, issues, and mitigation to leadership and stakeholders.Experience providing accurate status updates to program leadership/stakeholders.

Additional Responsibilities:

Assist with onboarding new E2E engineers.Experience building system diagrams for core process flows for test planning, troubleshooting, and support for future testing.Ability to identify and document process improvements and knowledge sharing.Strategize and create stories and grooming sessions for automation.Extensive experience concurrently leading multiple enterprise initiatives (not required for all candidates to manage multiple initiatives concurrently).Preferred experience with creating JIRA dashboards for managing project pipelines and capturing metrics for management reporting.

Minimum Education:

The knowledge, skills, and abilities are typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.

Preferred Education:

No additional education

Minimum Years of Work Experience:

3

Preferred Years of Work Experience:

No additional years of experience

Minimum Leadership Experience:

None

Preferred Leadership Experience:

None

Certifications:

None

Competencies:

Action OrientedBeing ResilientBusiness InsightsGlobal PerspectiveManages AmbiguityNimble LearningSelf-DevelopmentCollaboratesCultivates InnovationOptimizes Work ProcessesSituational AdaptabilityCommunicates EffectivelyDrives ResultsInterpersonal Savvy