Our client, a leading organization in the financial technology sector, is seeking a Site Reliability Engineer (SRE) to join their team. As an SRE, you will be part of the Operations Support team supporting critical payment processing applications. The ideal candidate will demonstrate problem-solving skills, adaptability, and effective communication, which will align successfully in the organization. **Job Title:** SRE (Charlotte or Kennesaw) **Location: Charlotte, NC or Kennesaw, GA** **What's the Job?** + Provide production support for critical healthcare payment applications across multiple platforms. + Monitor and support applications to ensure 100% SLA compliance. + Perform triage on production tickets and issues, and prepare RCA documentation. + Collaborate with application teams, CCO, and support teams to resolve issues efficiently. + Automate routine tasks through scripting and support release management processes. **What's Needed?** + Minimum of seven years of experience in the payment technology industry. + Strong knowledge of Cloud technologies including GCP, AWS, Azure, and Heroku. + Experience working in a production environment with change management processes. + Hands-on experience with Cloud Infrastructure, Docker, Kubernetes, Terraform, and monitoring tools like ELK, Grafana, and Splunk. + Excellent communication and documentation skills, with the ability to troubleshoot under pressure. **What's in it for me?** + Opportunity to work on impactful healthcare payment solutions. + Engagement in a dynamic and collaborative work environment. + Chance to develop expertise in cloud infrastructure and automation. + Competitive pay aligned with industry standards. + Supportive team focused on innovation and continuous improvement. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.