Sr. Voice & AV Engineer **McGraw Hill** 1 Positions ID: 6488 Posted On 02/04/2026 **Job Overview** Overview **Impact the Moment:** McGraw Hill is a diverse and inclusive company that believes we can change the world by leveling the playing field and giving every learner an equal opportunity to succeed. We create best-in-class, next-generation learning platforms that are used by millions of students and educators worldwide. Our goal is to accelerate student success through intuitive and effective learning experiences, and to continually reimagine the way our customers teach and learn, simplifying the path to a better education for all. **How can you make an impact?** We are seeking a **Sr. Voice & AV Engineer** with expertise in designing, deploying, and supporting enterprise voice and audio video collaboration solutions. This role partners closely with network and operations teams to ensure reliable, high-quality voice and conferencing services. The engineer provides Tier 2 and Tier 3 support, manages room technologies and endpoints, supports physical installations, and maintains standards, documentation, and best practices across the enterprise with regular travel to local Ohio locations, including Columbus, Blacklick, and Groveport. **This is a hybrid position open to applicants authorized to work for any employer within the United States.** **What you will be doing:** + Design, deploy, and support enterprise voice solutions across Cisco and Microsoft platforms, ensuring high availability, call quality, and secure integrations with collaboration tools. + Troubleshoot complex voice and conferencing issues, including signaling, endpoint configuration, and network related performance concerns, in partnership with network teams. + Design, implement, and support audio video conference room solutions, configuring cameras, microphones, speakers, codecs, and room systems to deliver consistent user experience. + Develop, document, and maintain voice and AV standards, best practices, diagrams, and operating procedures across the enterprise. + Provide Tier 2 and Tier 3 operational support, including physical cabling, on site installations, vendor coordination, system upgrades, and occasional travel to support offices and warehouses. **What you can bring to this role:** + 5+ experience supporting enterprise voice and/or audio video environments, with strong hands on expertise in Cisco and Microsoft voice platforms. + Proven experience designing and supporting audio video conferencing solutions, preferably with Cisco and or Logitech systems, and a solid understanding of VoIP and AV fundamentals. + Strong troubleshooting, communication, and documentation skills, with experience providing on site technical support and cable patching. + Working knowledge of network concepts related to voice and AV, including QoS, VLANs, PoE, and experience supporting enterprise or multi site environments. + Ability to travel locally as needed, work after hours for maintenance or deployments, lift up to 50 lbs, and operate lifts up to 50 feet above ground. **Why work for us?** The work you do at McGraw Hill will be work that matters. We are collectively designing content that will build the future of education. Play your part and experience a sense of fulfillment that will inspire you to even greater heights. The pay range for this position is between $97,200 - $100,000 annually. However, base pay offered may vary depending on job-related knowledge, skills, experience, and location. An annual bonus plan may be provided as part of the compensation package, in addition to a full range of medical and/or other benefits, depending on the position offered. Click here to learn more about our benefit offerings. McGraw Hill recruiters always use a “@mheducation.com” or "@careers.mheducation.com” email addresses and/or from our Applicant Tracking System, iCIMS. Any variation of this email domain should be considered suspicious. Additionally, McGraw Hill recruiters and authorized representatives will never request sensitive information in email. 50359 Primary Contact 1702837431829 Jacqui Edwards , Phone Phone Phone Fax jacqui.edwards@mheducation.com Email True False True **Job Details** Categories Publishing/Printing Location Remote, Remote Job Type Employee Full/Part Full Time Company ID 695 Job REQ # 6488 \# Positions 1 Start Date 20260204 End Date 20260317 Featured Job TH Ad TH Comments **Similar Jobs** Software Engineer III - AI McGraw Hill Sr. Technical Product Manager McGraw Hill Sr Software Engineer (Full Stack) McGraw Hill Sr Software Engineer McGraw Hill Software Engineer II - AI McGraw Hill Sr Software Engineer, Data & Analytics McGraw Hill Lead Site Reliability Engineer McGraw Hill Lead Software Engineer - Web McGraw Hill Director, Data & AI Solutions McGraw Hill Lead Software Engineer - Backend McGraw Hill **Share this Job** McGraw Hill **About the Company** At McGraw Hill, we believe that our contribution to unlocking a brighter future lies within the application of our deep understanding of how learning happens and how the mind develops. It exists where the science of learning meets the art of teaching. Educators have been and always will be at the core of the learning experience. The solutions we develop help educators impart their knowledge to students more efficiently. We believe that harnessing technology can enhance learning inside and outside of the classroom and deepen the connections between students and teachers to empower greater success. By partnering with educators around the globe, our learning engineers, content developers and pedagogical experts are developing increasingly open learning ecosystems that are proven to improve pass rates, elevate grades and increase engagement for each individual learner while improving outcomes for all. Why? Because learning changes everything. http://www.mheducation.com/careers (https://careers.mheducation.com/)