Welcome page Returning Candidate? Log back in! Sr. Technical Program Manager ID 2026-26154 Category Technology Position Type Full Time Location : Location US-CA-Pleasanton About Blackhawk Network:

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways. BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Overview:

We’re seeking a Senior Manager of Technical Program Management to lead program execution for our B2B Rewards and Payouts portfolio. This is an end-to-end role spanning the complete product development lifecycle—from discovery and planning through delivery, launch, and go-to-market execution. You’ll drive cross-functional alignment across product, engineering, marketing, sales, and operations to deliver complex, multi-team initiatives that power our enterprise rewards and payouts business.

As a craft and practice leader for technical program management, you’ll not only manage a team of TPMs but also shape program management practices across BHN’s broader TPM community, regardless of product domain. You’ll establish standards and approaches that elevate program management effectiveness company-wide while ensuring flawless execution of high-stakes product launches and initiatives.

 

This position is Hybrid and requires 2 days p/ week in our Pleasanton, CA office.

Responsibilities:

Program Leadership & End-to-End Execution

Lead comprehensive program management for the B2B Rewards and Payouts portfolio, orchestrating across product teams, engineering squads, marketing, sales, and operations throughout the entire product lifecycleDrive quarterly planning and execution, ensuring alignment between product strategy, business objectives, technical delivery, and go-to-market readinessOwn product launch planning and execution, coordinating across all functions to ensure seamless market introduction and customer adoptionEstablish program governance, tracking mechanisms, and communication rhythms that provide visibility without creating bureaucracyIdentify and manage cross-team dependencies, risks, and blockers across discovery, delivery, and launch phases

Strategic Partnership

Partner with Product Management leadership to translate product vision and strategy into executable roadmapsWork closely with Engineering leadership to ensure technical feasibility, capacity planning, and architectural alignmentCollaborate with Product Marketing to ensure go-to-market readiness, positioning, and launch executionPartner with Sales, Account Management, and Customer Success to coordinate customer communications and adoption planningSupport integration of acquisitions and new capabilities into the rewards and payouts portfolio

Craft & Practice Leadership

Serve as a craft leader for technical program management, establishing standards, frameworks, and best practicesInfluence program management approaches across BHN’s TPM community, regardless of product domainChampion outcome-based planning approaches that focus teams on customer and business valueBuild lightweight, effective program artifacts and processes that enable teams rather than burden themDrive continuous improvement in how we plan, execute, deliver, and launch across the organizationLeverage AI and emerging technologies to enhance program management effectiveness and team productivity

Team Development & Management

Directly manage, coach, and develop a team of TPMs supporting the rewards and payouts portfolioProvide mentorship and guidance that builds TPM capabilities and career growthModel collaborative leadership approaches to program managementFoster a culture of transparency, accountability, and continuous improvement Qualifications:

Required Experience

7+ years in technical program management, preferably in B2B SaaS, fintech, or enterprise software environmentsProven track record managing complex, multi-team programs with significant business impact across the full product lifecycleExperience leading product launches and go-to-market coordination across product, engineering, marketing, and sales functionsExperience as a people manager with demonstrated success coaching and developing TPM talentDeep understanding of modern product development practices including Agile, continuous discovery, and outcome-based roadmappingExperience working in matrixed organizations and driving alignment without direct authorityTrack record of shaping practices and influencing approaches across broader communities or organizations

Technical & Domain Knowledge

Strong technical acumen with ability to engage meaningfully with engineering teams on architecture, dependencies, and technical trade-offsUnderstanding of go-to-market dynamics including positioning, launch planning, sales enablement, and customer adoptionFamiliarity with B2B business models, enterprise sales cycles, and multi-stakeholder environments (preferred)Experience with program management tools (Jira, Jira Align, or similar)Demonstrated ability to leverage AI tools and technologies to improve team effectiveness and program outcomes

Leadership & Communication

Exceptional stakeholder management skills with ability to influence at all levelsClear, concise communication style that adapts to different audiencesComfort with ambiguity and ability to bring structure to complex problemsTrack record of building trust and credibility across diverse teams

Mindset & Values

Outcome-oriented thinking with focus on customer and business valueBias toward action balanced with strategic thinkingHumble, collaborative approach with genuine curiosity about what worksCommitment to transparency and direct, authentic communicationContinuous learner who stays current with emerging practices, tools, and technologies

Nice to Have

Experience in payments, rewards, loyalty, or payouts domainsFamiliarity with product discovery frameworks and continuous delivery practicesExperience supporting M&A integration activitiesBackground leading craft or practice communities in previous organizationsProduct marketing or go-to-market experience

 

About Our Team

You’ll join the Product & Technology Strategy and Operations organization—the force multiplier that makes great product development possible. We’re the grease and the glue across the product development lifecycle, bringing structure, scale, and focus on outcomes.

Spanning product operations, business operations, program management, product marketing, and research, we work across people, process, and performance to enable product and engineering teams to do their best work. Think of us as the operating engine of Product & Technology—partnering with product and engineering leaders from discovery through delivery and launch, establishing the ways of working that drive velocity and impact, and building the capabilities that help teams deliver exceptional value to our B2B clients. We’re the secret ingredient that turns strategy into reality.

Benefits:

Salary Range for California Residents Only: $172,030.00 to $230,000.00

 

 

Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, Blackhawk Network offers benefits including 401k with employer match, medical, dental, vision, 12 paid holidays throughout the year 2026, sick pay accrual according to state law, parental leave, life insurance, disability insurance, accident and illness insurance, health and dependent care flexible spending accounts, wellness benefits, and flexible time off for all full-time employees.

EEO Statement:

Blackhawk Network provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.  Blackhawk Network believes that diversity leads to strength. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

 

Blackhawk Network encourages applicants with previous criminal records to apply to all positions and, pursuant to the San Francisco and Los Angeles Fair Chance Acts (and other “Fair Chance” laws), Blackhawk Network will consider for employment qualified applicants with arrest and conviction records.  For Philadelphia applicants or jobs, please see a copy of Philadelphia’s ordinance on this topic by clicking this link: https://codelibrary.amlegal.com/codes/philadelphia/latest/philadelphia_pa/0-0-0-280104. 

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