Description If you are looking for an opportunity to solve complex technical problems and build innovative solutions in a fast paced environment working with smart, passionate team members, this might be the role for you. Key job responsibilities - Work with Internal & External Stakeholders to understand the business processes and workflows. - Develop functional specifications/requirements documents. - Deal with ambiguity to discover the true requirements underlying new feature requests; recommend alternative technical approaches and lead engineering efforts to meet constrained timelines. - Work with software and operations teams to launch projects and provide ongoing technical support - Track and review program updates with stakeholders and leaders - Work within and outside Amazon to encourage a fast and smooth adoption of the available services. - Be the primary conduit for gathering requirements for enhancements; develop demos, sample and technical collateral as required. - Work as the product owner and define roadmap in association with the stakeholders - Drive simplification and efficiencies in engineering and/or complex architectures to unblock innovation and/or speed of delivery within program area - Manage multiple projects in program area or large challenging projects to meet business and/or organization goals - Facilitate technical trade-offs between short term team needs and long term business needs About the team Amazon delivers millions of packages to customers worldwide, while providing world class customer experience – from checkout to shipment tracking to delivery. Amazon businesses continue to experience a rapid expansion into new markets and geographies. Our Transportation Technology division builds complex platforms that manage the lifecycle of a package. We are at the heart of Amazon's worldwide transportation operations and systemically integrate with supply chain to improve customer experience and reduce operational costs. Basic Qualifications - 7+ years of working directly with engineering teams experience - Experience managing programs across cross functional teams, building processes and coordinating release schedules - 5+ years of technical product or program management experience Preferred Qualifications - Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership - Experience developing and executing/delivering product and technical roadmaps - Bachelor's degree in engineering, computer science or equivalent - Solid foundation in service-oriented technologies - understands service inter-dependencies and drives towards technical solutions for multi-tiered systems. - Experience in communicating with business teams, development teams, and management to collect requirements, describe software product features, and technical designs. - Highly organized, ability to complete a high volume of tasks and projects with little to no guidance within tight deadlines. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.