Have you ever wanted to be part of a team that is building industry changing technology? Amazon Leo is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband network connectivity to unserved and underserved communities around the world.

We are seeking an innovative and customer-obsessed Sr. Technical Program Manager to lead our Leo Commerce team in reimagining satellite internet commerce experience. In this role, you'll spearhead the development of next-generation commerce systems that will set new standards in the industry.

We're offering exciting opportunities to:
- Create systems that will scale to serve millions of customers across diverse global markets
- Collaborate with cross-functional teams to shape the future of Leo's customer experience
- Drive significant improvements in key metrics like customer satisfaction
- Contribute to the strategic direction of Leo's commerce technology roadmap

The ideal candidate will have:
- A passion for leveraging technology to solve complex customer support challenges
- Proven track record of working with cross-functional stakeholders to deliver impactful, large-scale solutions
- Strong technical background with the ability to guide architectural decisions
- Experience with or keen interest in AI, machine learning, and data-driven decision making
- Excellent leadership skills with a focus on mentoring and developing engineering talent
- Strategic thinking abilities to balance short-term needs with long-term vision
- Excitement about working in a fast-paced, ambiguous environment to create something truly revolutionary

Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.


Key job responsibilities
- Aid in the design and delivery of distributed system based Components, Applications and Services to server Leo customers

- Work with our peer teams and stakeholders to design suitable software systems and interfaces to fulfill the customer needs.

- Develop a strategic plan for execution and program management to deliver the software and services to delight Leo customers

- Coordinate strategy and execution across multiple functions including engineering, product, operations, business, and legal