The Sr. Quality Assurance Engineer (QAE) role in the Health Conditions and Partner Services (HCPS) organization supports quality assurance across the HCPS portfolio, including the Health Benefits Connector (HBC), an experience that lets customers discover their covered benefits on Amazon.com. This role works directly with the tech and product team, as well as the central Health Stores and Tech (HST) QA team.

As a Sr. QAE, you'll drive the testing automation and quality initiatives of features that allow customers to find, engage with, and afford programs to help them maintain quality of life and manage chronic conditions. You'll work closely with cross-functional teams, including product management, engineering, design, and business intelligence, to design and deliver products and services to further our broader healthcare mission. You'll also lead the integration, UAT and scale testing of these program and product launches.

Key job responsibilities
- End to End test automation for HBC
- Improve customer experience by maintaining a high quality bar
- Maintain our high bar for accessible experiences
- Creating Test Plans, and test strategy
- Review and raise the CX bar for conformity and functionality
- Find, isolate, document, regress and track bugs through resolution
- Interpret and report testing results and be a vocal proponent for quality in every phase of the development process
- Work with software development engineers to understand the overall technical architecture and how each feature is implemented
- Collaborate across teams to enhance total product quality