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The department of Medicine has an exciting opportunity for a full-time Sr. Practice Manager to work on the UHealth campus. The Sr. Practice Manager for the Divisions of Multiple Myeloma and Cellular Therapy (H) directs and maintains all aspects of the daily activities of the practice for its successful operation, which includes the efficient and timely scheduling of patients for clinics. Moreover, the Senior Practice Manager (H) develops, trains, coordinates, and recruits personnel for the practice to ensure that all offices are properly staffed and operational. Additionally, the incumbent supervises scheduling support staff for physicians to ensure patient access and satisfaction, and effective and efficient coordination of out-patient appointments.

CORE JOB FUNCTIONS

Manages and coordinates the activities of office and clinic personnel.Approves time and attendance documents.Oversees recommendations for hires, transfers, promotions, and terminations, and trains and evaluates all positions for the practice.Maintains and adjusts job descriptions for department staff.Sets goals and objectives for support staff and evaluates their performance.Trains or facilitates the training of personnel within the assigned division(s).Participates in customer service and leadership training.Attends University meetings regarding UCare, Epic implementation, HIPAA compliance, and third-party payor contracts.Develops and implements an inventory control system for supplies and materials required by the practice.Oversees employee, patient, and physician relations and problem resolution as it occurs in the offices.Ensures compliance with University policies and procedures.Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures.Ensures employees are trained on controls within the function and on University policy and procedures.

Department Specific Functions

Understand and manage clinical schedules for various provider groups, working closely with the APP manager to ensure effective collaboration between Physicians and Advanced Practice Providers (APPs).Collaborate with internal and external stakeholders for credentialing, enrollment, and on-boarding/off-boarding of clinical faculty and staff.Process all related purchases, reimbursements and other university forms, travel and supply orders as directed by the administrator.Monitors staff to ensure that employees report to work on time (applicable to hourly staff) and completes time entries regarding attendance and time off via Workday.Oversee the administrative functions of the Multiple Myeloma NST fellowship, including scheduling, documentation, ensuring compliance with accreditation standards.Coordinate quarterly meetings with patient access regarding check in/check out process to improve patient experience/Press Ganey scores.Assists in identifying and planning for current and future space needs and utilization, maintains existing physical facilities, and manages construction and renovation projects.

CORE QUALIFICATIONS

Bachelor’s degree in relevant fieldMinimum 5 years of relevant experience

Knowledge, Skills and Attitudes

Knowledge of business and management principles.Ability to direct, manage, implement, and evaluate department operations.Ability to establish department goals and objectives that support the strategic plan.Ability to effectively plan, delegate and/or supervise the work of others.Ability to lead, motivate, develop and train others.Ability to maintain effective interpersonal relationships.

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

UHealth-University of Miami Health System, South Florida's only university-based health system, provides leading-edge patient care powered by the ground breaking research and medical education at the Miller School of Medicine. As an academic medical center, we are proud to serve South Florida, Latin America and the Caribbean. Our physicians represent more than 100 specialties and sub-specialties, and have more than one million patient encounters each year. Our tradition of excellence has earned worldwide recognition for outstanding teaching, research and patient care. We're the challenge you've been looking for.

The University of Miami is an Equal Opportunity Employer - Females/Minorities/Protected Veterans/Individuals with Disabilities are encouraged to apply. Applicants and employees are protected from discrimination based on certain categories protected by Federal law. Click here for additional information.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H11