BJ's Club Support Center Marlborough, MA, USA
1 day ago
Sr. Merchandising Business Systems and Process Manager

A World-Class Team

BJ’s Wholesale Club is powered by more than 30,000 team members who make a real impact every day. Whether you're stocking shelves, solving problems or shaping strategy, your work helps families save on what matters most.

We’re a team built on purpose and opportunity. Join us and be part of something meaningful.

Why You’ll Love Working at BJ’s

At BJ’s Wholesale Club, our team members are at the heart of everything we do. That’s why we offer a comprehensive benefits package designed to support your health, well-being and future – both on and off the job. When you grow, we grow.

Here’s just some of what you can look forward to:

Weekly Pay: Get paid every week so that you can manage your money on your terms.Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.*Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.*Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.*401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).*Employee Stock Purchase Plan:  Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.*

*Eligibility requirements vary by position.

Position Summary: 

The Sr. Manager, Merchandising Business Systems and Process plays a critical role in driving BJ’s merchandising success by modernizing how the Merchandising organization plans, executes, and governs its work through scalable processes and enabling technology. This role is a key change agent, focused on addressing current gaps in process design, documentation, and system support, and translating business needs into sustainable solutions that improve speed, accuracy, and decision-making across Merchandising.

This role is responsible for leading the identification, design, and implementation of improved merchandising processes and systems in close partnership with merchants, cross-functional stakeholders, and technology teams. Reporting to the Sr. Director, Merch Program Management, Platforms & Analytics, the Sr. Manager will help move the organization from heavily manual, Excel-based, and antiquated solutions toward standardized, automated, and well-governed capabilities that enable growth and executional excellence.

Key Responsibilities:

Advance merchandising capabilities through technology and process innovation, with a focus on improving effectiveness, efficiency, and scalabilityPartner closely with merchants and cross-functional teams (e.g., Supply Chain, IT, Finance, Pricing, Continuous Improvement) to understand business needs and translate them into clear system and process requirementsLead efforts to redesign poorly conceived or undocumented processes, including but not limited to promotional planning, item setup, and master data managementCollaborate with the Continuous Improvement team to develop streamlined, efficient, and standardized end-to-end processesWork closely with IT and Product Management to evaluate, develop or procure, implement, and enable systems that support modern merchandising workflowsServe as a key business owner and subject matter expert for merchandising systems and processes, ensuring solutions align to business strategy and operational realitiesSupport the centralization and optimization of repeatable and automatable process steps, enabling consistent execution and reducing manual effortDevelop clear process documentation, governance models, and success metrics to ensure long-term adoption and continuous improvementInfluence change without direct authority, driving alignment and adoption across a diverse set of stakeholders

Qualifications:

Bachelor’s degree in Business, Merchandising, or a related field required 8+ years of experience in merchandising operations, workflow management systems or process excellenceProven ability to manage complex, cross-functional planning processes Strong communication, organization, and stakeholder management skills 

This is a hybrid role. Tuesday through Thursday are in-office days at BJ's Club Support Center in Marlborough, MA and Monday and Friday are remote days.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is $128,500.00 - $164,000.00
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