Job Description

Sr. Manager, UX Strategy & Design Ops (Agentic AI) WHO WE ARE

Xactly is a leader in Intelligent Revenue Solutions and a part of Vista Equity Partners portfolio companies since 2017. The Xactly Intelligent Revenue Platform marries artificial intelligence and 17 years of proprietary data in easy-to-use applications. 

 

Named among the best workplaces in the U.S. by Great Place to Work six times, honored on FORTUNE Magazine’s inaugural list of the 100 Best Workplaces for Millennials, and chosen as the “Market Leader in Incentive Compensation” by CRM magazine. We’re building a culture of success and are looking for motivated professionals to join us!

 

THE MISSION

We are moving beyond "software as a tool" to "software as a partner." We are looking for a visionary Design Leader to architect the user experience for our global, agentic enterprise platform. You will lead an elite R&D design organization, operationalizing our "Builder Pair" philosophy to bridge the gap between high-level business logic and human-centered AI interaction.

 THE IMPACT YOU'LL MAKEArchitect Agentic UX: Define how humans supervise, trust, and collaborate with autonomous agents. You aren't just designing screens; you’re designing delegation workflows.Scale the "Builder Pair" Model: Move design upstream. You will partner with Engineering leadership to ensure designers and developers are co-authoring code and concepts from Day 1.Drive Design Intelligence: Modernize our stack. You’ll implement AI-augmented research and design tools to move from "Build-to-Spec" to a "Build-Measure-Learn" loop that operates at 10x speed.Global Design Governance: Systematize quality. You’ll ensure that as we scale across geographies, our design language remains cohesive, ethical, and accessible. YOUR STRATEGIC PLAYBOOKFocus AreaModern ObjectiveLeadership Moving from "Manager" to "Multiplier." Coaching a global team to prioritize Product Discovery over just "shipping pixels."Frameworks Expertise in JTBD and HMW, but with a twist: applying them to identify where AI can remove "drudge work" from the user’s plate.Advocacy Acting as the Voice of the Human in a technical R&D environment, ensuring autonomous systems remain steerable and transparent. WHO YOU ARE15+ Years of Design Evolution: You’ve seen the shift from Web to Mobile, and you are now leading the shift to AI-Native interfaces.Executive Fluency: You can translate "Design Debt" and "User Friction" into Business Risk and Revenue Growth for C-suite stakeholders.Technical Depth: You understand the constraints of LLMs and autonomous workflows. You don't need to code, but you understand the "material" you are designing with.Operational Mindset: You enjoy building the system that builds the product (Design Ops, career ladders, and cross-functional rituals). WHY THIS ROLE

This isn't a "maintenance" job. You are joining a high-growth R&D engine at the inflection point of the AI revolution. You will have the autonomy to write the playbook for how the world’s largest enterprises interact with autonomous intelligence.

 

BENEFITS & PERKS

Comprehensive insurance coverage (including pet insurance!)Flexible time off and sick daysShort-term disability, long-term disability, maternity and parental leaveGym/fitness reimbursement and tuition reimbursementFlexible savings account & Health savings accountPaid holidays and up to 3 days paid community and volunteer leaveLife and AD&D insurance.401(k) Retirement Savings PlanAccess to wellness program (Grokker, EAP, quarterly wellness webinars)Employee discount programAdditional voluntary benefits such as pet insurance, critical illness, accident insurance, hospital indemnity, and legal plan

 

Applications will be accepted only for those currently residing in the posted country for this role. There is no expectation of approval for an international relocation for this job.The compensation range is specific to the posted job location and role and takes into account the wide range of factors considered in making compensation decisions but not limited to skill sets, experience, training, licensure, certifications, performance, and market and peer comparisons. Salary ranges allow for growth opportunities as the employee develops new skills and/or hones current skills.

 

The compensation range is specific to the posted job location and role and takes into account the wide range of factors considered in making compensation decisions but not limited to skill sets, experience, training, licensure, certifications, performance, and market and peer comparisons. Salary ranges allow for growth opportunities as the employee develops new skills and/or hones current skills. A reasonable range estimate is $203,000 to $253,000 including applicable bonus.

 

OUR VISION: Unleashing human potential to maximize company performance. We address a critical business need: to incentivize employees and align their behaviors with company goals.

 

OUR CORE VALUES: Customer Focus | Accountability | Respect | Excellence (CARE) are the keys to our success, and each day we’re committed to upholding them by delivering the best we can to our customers. Xactly is proud to be an Equal Opportunity Employer. Xactly provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law. This means we believe in celebrating diversity and creating an inclusive workplace environment, where everyone feels valued, heard, and has a sense of belonging. By doing this, everyone in the Xactly family has the power to make a difference and unleash their full potential.

 

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement