Amazon Lab126 is an inventive research and development company that designs and engineers high-profile consumer electronics. Lab126 began in 2004 as a subsidiary of Amazon.com, Inc., originally creating the best-selling Kindle family of products. Since then, we have produced amazing devices like Fire tablets, Fire TV and Amazon Echo. What will you help us create?

The Senior Manager, Devices Business Management is the relationship owner for the Amazon Electronics Manufacturing Services (EMS) Device Manufacturing Services suppliers that provide co-development resources, procure components, design, manufacture and test digital devices. In this capacity the Senior Manager, Devices Business Management has the responsibility to:

- Lead a team of Device Business Managers in the sourcing, selection, contract negotiation and management of one or more EMS suppliers in alignment with the overarching EMS strategy. Ensure a competitive sourcing environment leading to continuous improvement in Engr. Services, Line Readiness, Quality, Business Management, Contract management and adherence, delivery, cost, quality and social responsibility.

- Actively engage the Device Operations and Engineering organizations with the EMS suppliers to achieve the programmatic objectives.

- Lead the commercial and contractual aspects of the relationship and drive multi-functional teams relative to EMS Suppliers involvement.

- Responsible for EMS supplier Performance Management and leading cross-functional business reviews.

-Leads the growth and development of their team; hiring, promoting and performance managing to instill the highest capability.

This requires that the Senior Manager, Device Business Management to be both an advocate for the supplier within Lab126 and drive the best possible EMS performance. The Senior Manager, Device Business Management will instill a forward-thinking collaborative and mutually-beneficial long-term relationship with a holistic point of view, not just a product or single supplier perspective – a business owner. These high profile responsibilities require significant breadth and business acumen as the responsibilities are very diverse and impactful:

Technical - Expert understanding of the EMS supplier landscape and capabilities, both manufacturing and engineering services. Demonstrating a strong knowledge of technology, advanced manufacturing assembly/ testing methodologies, and product development processes. Drive EMS Supplier relationships to ensure Amazon content is integrated in a way that supports our brand.

Negotiation Skills – Lead all commercial discussions related to EMS relationships. Able to negotiate best in class contract pricing, terms and conditions on large contracts with suppliers who are exceptionally skilled at protecting thin margins. Exercise good judgement in knowing when and how best to address issues or drive change.

Contract Management – Ensure that the suppliers execute and adhere to the contracts and renegotiate whenever possible to realize benefits from bundling work with Strategic Suppliers. This is not limited to dollars but being able to protect Amazon’s bottom line in all aspects – IP, indemnity, confidentiality, etc. as these are all crucial to how Amazon is able to have successful launches. In the case of an EMS relationship ensure that the contracts protect Amazon’s brand and meet customer requirements.

Financial – Responsible for negotiating MVA, NRE, component costs, claims and other costs from our EMSs. Drives cost management within the supply chain on behalf of our customers.

Relationship Builder – Have the ability to engage, influence and arbitrate both the supplier and the Lab126 stakeholder organizations at the operational and Sr. Executive levels. Build excellent business cases and have executive presence.

Leader-lead a team culture of excellence and collaboration. Knowing when to dive in and when to pull back from oversight and how to best motivate their team. Set the example for integrity, professionalism, and competence within the organization.


About the team
Devices Business Management (DBM) is responsible for the business relationship with the EMS Suppliers. The DBM team is structured by Business Managers, CapEx Business Managers, Advanced Sourcing, Strategy leads and Implementation lead based in in different geographies. The team collaborates cross functionally with Product Operations, Engineering, Quality, legal and Finance throughout product life cycle to innovate, design for cost and quality ensuring timely delivery