Sr. Field Support Technician Job ID 212042 Posted 06-May-2025 Service line Advisory Segment Role type Full-time Areas of Interest Digital & Technology/Information Technology Location(s) Toronto - Ontario - Canada **About The Role:** As a CBRE Senior Field Support Technician, you will coordinate the daily operations for large or high-profile locations. This includes software, hardware, tape backups, phone administration, and local area network. This job is within the Digital and Technology Support function. They are responsible for providing technical support and solutions to internal users. **What You'll Do:** + Oversee and coordinate the daily operations of the local area network. + Install and upgrade complex operating systems including standard business applications and associated peripherals. + Solve Desktop Virus and malware issues. + Maintain a daily backup of all network files. + Perform advanced administration tasks for software or hardware products to ensure manufacturer warranty. + Troubleshoot difficult software and hardware problems through debugging, testing, and vendor assistance. + Provide recommendations for program changes to correct software problems. + Perform hardware and software inventory. + Conduct the administration of phone and voicemail systems for the site. + Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval. + Evaluate and select solutions from established options. + Impact the team through the quality of the services or information provided. + Follow standardized procedures and practices and receive regular but moderate supervision and guidance. **What You'll Need:** To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. + High School Diploma or GED with 2-3 years of job-related experience. + An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required. + Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisor approval. + Ability to explain detailed and complicated information within the team in a clear and concise manner. + Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. + Strong organizational skills with a robust inquisitive mindset. **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential. **Our Values in Hiring** At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. **Disclaimers** Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future. **Equal Employment Opportunity Statement:** CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at Via telephone at +1 866 388 4346 (Canada) and +1 866 225 3099 (U.S.) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)