Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.
Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

Job Details

General Summary:

The Senior Director of Regional Operations provides strategic leadership and operational oversight for all pOpshelf operations, driving excellence across store operations, merchandising, talent development, and profitability for pOpshelf. This role partners cross-functionally to deliver business objectives, optimize operational processes, and ensure a best-in-class customer experience.

 

Duties & Responsibilities:

Lead and develop Senior Managers, Directors, and District Team Leaders through goal setting, performance management, succession planning, coaching, and mentoring.Partner with HR to design and execute leadership development programs, retention strategies, and field leader training initiatives.Own regional P&L performance, ensuring achievement of annual sales, expense budgets, labor targets, gross margin, and profitability goals.Develop and manage annual, quarterly, and weekly sales forecasts and expense budgets by store, district, and region.Establish and enforce store operating procedures (SOPs) and training programs to drive operational consistency and customer satisfaction.Lead market visits to assess store execution, merchandising standards, and talent gaps.Drive financial analysis and reporting, including creation of store-level P&L models for impairment modeling.Lead development and maintenance of Power BI dashboards and ad hoc reporting to support operational decision-making.Direct all aspects of visual merchandising, including MAP/MAG execution, field training, and SOP development.Identify critical business needs and lead execution of short- and long-term projects to enhance operational performance.Partner with Real Estate on site selection, annual evaluations, and store closures.Develop and implement asset protection strategies to minimize shrink and enhance safety across all stores.
Qualifications

Knowledge, Skills and Abilities: 

Strategic Leadership and Operational ExcellenceFinancial & Analytical AcumenTalent Development and Succession PlanningCross-Functional CollaborationChange Management and Process Improvement

Work Experience and/or Education:

10+ years of progressive leadership experience in retail operations, including multi-unit management.Proven ability to lead large teams and deliver results in a fast-paced, growth-oriented environment.Strong financial acumen with experience in P&L management, forecasting, and data-driven decision-making.Expertise in operational process improvement, merchandising, and inventory management.Advanced proficiency in data analytics tools (Power BI, 1010 data) and reporting systems.

Competencies:

Strategic LeadershipOperational ExcellenceFinancial & Analytical AcumenTalent DevelopmentCross-Functional CollaborationChange Management