Job Overview Are you fascinated by organizing complex projects? Do you want to digitize key processes of large companies? Are you passionate about the transformational power of technology? Do you want to accelerate your career, join a globally awarded startup, and work with an exceptional team? If so, keep reading. As a Customer Success Manager, you will work closely with clients to ensure they achieve their goals and the value promised by the sales team. You will become their trusted advisor on future-of-work solutions, develop a deep understanding of their recruitment processes, demonstrate how to streamline them with our technology, and oversee the implementation and adoption of our solution. For this position, you must feel comfortable reviewing business objectives and processes with executives from large companies, understanding their requirements, breaking down complex problems with a disciplined approach, and combining analytics with business logic to propose solutions. About Us When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs. Responsibilities