We are seeking a dedicated and detail-oriented Sr. Coordinator to join our team in a hybrid role. The position requires working on-site from Tuesday to Thursday, 7:30 a.m. to 3:30 p.m., where you will manage account information, venue details, and program records. This role involves maintaining high standards of accuracy and consistency in our customer management system.
ResponsibilitiesMaintain accurate account contact information, venue details, and program records in the customer management system.Respond to customer inquiries regarding SKU rationalizations, pricing changes, asset transfers, and ownership changes, ensuring successful resolutions.Handle account requests including setup and maintenance, equipment service, accounting disputes, product tracking, and delivery claims, driving efficient processes.Collect information from internal and external customers to identify and implement creative solutions for resolving issues impacting customer relationships or timely delivery.Participate in business planning with field leadership to set business goals, identify customer support needs, and find opportunities to achieve sales targets.Conduct proactive sales and support outreach calls by tier, driving results.Develop and manage a personal sales strategy to identify opportunities within the existing customer portfolio for profitable and successful outcomes.Establish, develop, and maintain business relationships with current customers to generate new business product sales.Measure and report weekly sales and regional activities to ensure KPIs and sales goals are met.Prepare and submit activity and results reports, including monthly and annual portfolio performance analysis.Manage designated beverage business leads by qualifying and converting them to support new business activation or disqualifying undesirable opportunities.Support monthly and annual sales goal quotas by managing qualified CRM opportunities to closure.Actively participate in division sales team calls and make in-person annual regional visits or periodic business travel.Serve as a liaison between the field, office, and support departments regarding policy changes, inventory updates, and unscheduled system or support interruptions.
Essential SkillsSales supportInside salesAdministrative supportMicrosoft OfficeOutlookKPI managementSKU rationalizationsPricing strategiesCustomer serviceData entryMicrosoft Excel
Additional Skills & Qualifications2+ years of experience in account management or customer serviceKnowledge or experience in the coffee, beverage, or foodservice industry preferredAbility to think on feetDetail-orientedStrong organizational skills
Work Environment
The role is located downtown, and it is recommended to use public transportation due to expensive parking. The team is fun and the company is one of the largest in the food industry, providing an engaging work culture.
Job Type & Location
This is a Contract position based out of Seattle, Washington.
Pay and Benefits
The pay range for this position is $28.00 - $29.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Seattle,WA.
Application Deadline
This position is anticipated to close on Sep 29, 2025.
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\n\nAbout Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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