We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What You’ll Be Doing

You’ll contribute as a Technical Lead in Application Operations supporting the Financial Crimes portfolio within Enterprise Technology by successfully delivering complex, enterprise-scale projects involving Container and Cloud development.  As a Senior Consultant in Application Operations you will design, build, implement and maintain easy, flexible, and personalized solutions that enhance systems.  As you lead the planning and strategy for the technical design, working directly with development teams and integrate these applications and tools into production, you’ll help build the future of data protection services at the bank. You will be building pipelines, making connections, gathering artifacts for Audit and compliance and providing technical guidance and leadership to a large team. The role focuses on supporting key programs including Enterprise Anti Money Laundering (EAML), Technology Delivery and Tech-Compliance in the arenas of Audit, Governance and Regulatory requirements and supporting critical applications including SLMS- Sanctions List Management & Screening, FLCM- Fraud Loss Case Management within the Financial Crimes Portfolio.

This position requires On-Call support 24/7/365 for critical issues and 2nd level escalations. 

At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.

How You’ll Succeed

Strategic Development & Execution - Manage the operations of multiple applications within Enterprise Technology. Be a central point of contact for production issues both within the applications that are supported and with respect to cross LOB (Line of Business) applications that use/provide services or infrastructure. Continually build and improve application health checks and monitoring and maintaining all applications currency. Collaborate with our Development, Engineering and Infrastructure groups to ensure new services being introduced to production are executing within capacity boundaries.  Participate and contribute to annual capacity planning exercises. Manage deviations, audit and their remediation. Participate in the migration of applications from their on-premises to Cloud/Azure locations.

Continuous Improvement – Build, monitor & report alerting processes, continually improve and maintain all performance related processes for your respective applications. Identify opportunities for development and automation that will contribute to the improvement of Operational Excellence. Work directly with front line support groups such as DXC Operations.

Relationship Management – Manage CCR plans and liaison with Development peers to ensure that all applications are kept at a N-1 state, this applies to hardware and software versions. Manage and maintain Vendor managed services whilst consistently looking for performance improvements and assessing and reporting on SLA’s. Maintain constructive relations with internal partners (Business/Development/QA/Engineering/PMO) and external partners as appropriate.

Who You Are

You can demonstrate experience in 5-7 years of hands-on Azure Cloud experience. Technical experience with: Unix/Linux, Bash Shell Scripting, JavaScript, Python/Go Programming, Ansible, MSSQL, Oracle, Object Stores, Docker/OpenShift/Kubernetes, CI/CD pipelines.  You have strong knowledge of: Container Image builds and DevOps integration. Experience with Production Application support a plus.   

You are a caring and accountable leader. You're passionate about developing and coaching to bring out the best in people. You have led diverse, high performing teams.

You're passionate about people. You find meaning in relationships and surround yourself with a diverse network of partners. You connect with others through respect and authenticity.  .

Your influence makes a difference. You know that relationships and networks are essential to success. You inspire outcomes by sharing your expertise. 

You're motivated by collective success. You know that teamwork can transform a good idea into a great one. You know that an inclusive team that enjoys working together can bring a vision to life. 

Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com

You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

Toronto-81 Bay, 15th Floor

Employment Type

Regular

Weekly Hours

37.5

Skills

Analytical Thinking, Application Production Support, Business Requirements, Impact Analysis, Implementation Planning, IT Maintenance, IT Operations Support, Technical Leadership, Work Collaboratively