Job Title:

Sr. Consultant, Agentic Content Strategy

Job Description

About Concentrix: 

At Concentrix, we are not just a global leader in technology and services; we are the driving force behind transformative solutions that empower the best brands in the world. We believe content is connective tissue of design and operations, tying desired outcomes to meaningful experiences. We speak as strategic leaders who bridge design, technology, and business to deliver a human-centered approach for our clients and their customers. We’re deep in Gen AI technology, optimization strategy, and content creation. 

 

Job Profile Summary: 

We are seeking a Senior Content Strategist to lead agentic readiness analyses for our clients, focusing on the evaluation and enhancement of their content libraries, platforms, governance strategies, and production models for agentic AI implementation. This role plays a key part in helping clients transition to AI-driven content strategies by assessing their current content infrastructure, identifying gaps, and providing actionable insights. The ideal candidate is knowledgably about Agentic AI and able to quickly learn and understand how technology can help our clients optimize their content for Gen AI-powered futures and understand best-in-class content transformation that works for humans and AI tools. 

Working with a large interdisciplinary team across strategy, loyalty, technology, design and anal, and analytics, the role needs to be able to speak to all things ‘content’ when collaborating with the other disciplines. Effective communication in this diverse team is crucial, to ensure alignment of all tasks, timelines, and deliverables.  

As a strong individual contributor, the Sr. Content Strategist will independently create and lead initiatives, collaborating with the leadership team for feedback, thereby enhancing project success and client satisfaction. 

 

Responsibilities: 

Agentic Readiness Audit: Conduct comprehensive audits of client content libraries and platforms, evaluating their readiness for agentic AI integration. This includes analyzing content workflows, data structures, governance models, and existing technologies. 

Content Evaluation: Assess the quality, consistency, and performance of existing content assets, identifying areas for improvement to align with AI-driven strategies. This happens from the system-level down to the page-level. 

Strategic Analysis: Leverage data-driven insights to develop strategic recommendations that enhance content readiness for AI implementation, focusing on scalability, personalization, and automation. 

Client Engagement: Collaborate with clients to understand their business objectives and tailor the readiness analysis to meet their specific needs and goals. 

Content Recommendations: Outline your findings from the content readiness analysis, along with strategic recommendations for AI content strategy implementation. 

Cross-functional Collaboration: Work closely with interdisciplinary teams to assure alignment to client goals and business objectives. 

Develop and manage comprehensive project strategies and deliverables, including governance and approach in a fast-paced environment. 

 

Required skills: 

Strong understanding of AI technologies and their application in content management and strategy. 

Ability to translate complex data into actionable insights and strategic recommendations. 

Knowledgeable in the Gen AI space and displays enthusiasm to stay up to date in this fast-evolving space. 

Good familiarity with Word, Excel and large spreadsheets; strong Office 365 skills. 

Good familiarity with the leading GenAI models, and the CMS that employ them. 

Expert English reading comprehension and editing skills.  

Ability to manage multiple deadlines and projects at once.  

Natural desire to bring order and classification to content chaos. Familiarity with information architecture is a bonus.    

Like finding patterns and problem-solving.  

5-7+ years Digital Marketing or Content Marketing experience at a large enterprise or agency.  

Proven experience in content strategy, digital marketing, or a related role. 

Ability to work collaboratively in a fast-paced, global, and evolving environment. 

 

What we offer: 

A collaborative work environment with an emphasis on professional growth. 

Strong company culture lived every day. 

Opportunities to work on innovative projects. 

Competitive salary and benefits package. 

Location:

PHL Laguna Work-at-Home

Language Requirements:

Time Type:

Full time

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