We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you’ll be doing** Reporting to the Senior Director - Sales Practice, Complaints and Consumer-Driven Banking, you will support the Sales Practice Risk team in the development of the second-line of defence oversight of (including but not limited to) Sales Practice related activity and provide timely and proactive advice on the risks and compliance with applicable regulatory requirements. Together with the businesses, the Compliance Department works to manage and mitigate regulatory risk. You will support the Senior Director in fulfilling the Canadian Retail Banking Compliance team’s mandate through leading regulatory initiatives; analyzing new and pending laws, regulatory requirements, and industry commitments including but not limited to Sales Practice risks. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote._ _Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview._ **How you’ll succeed** + **Compliance Oversight** – You will be leading Sales Practices Risk Assessment (SPRA) process, actively participate in Sales Practice Risk Committee, provide guidance on sales practices and conduct compliance requirements for project and incentive initiatives; advising on mitigating controls (including policies/procedures) necessary to address regulatory risks; provide timely and on-going identification, risk assessment and communication of changing regulatory requirements; effective and timely discussion, escalation and reporting of regulatory compliance risks and issues; support the establishment of an appropriate regulatory compliance culture and supporting the business in achieving its strategic objectives while ensuring effective management of regulatory compliance risk and control processes. + **Regulatory Oversight** – You will analyze new and pending laws, regulations and industry commitments that affect areas of responsibility ensuring that relevant issues and organizational risks are identified and raised for consideration by management in formulation and revision of policies and procedures for regulatory compliance. You will also provide advice, recommendations and assistance in developing policies, procedures, training, and communications to ensure compliance. You will also take on the role of Senior Records Officer for CRBC and support all related activities. + **Issues Resolution Management** – You will support the oversight or monitoring of the satisfactory resolution of complex, contentious or sensitive regulatory compliance issues, with significant product or business line implications, such as implementation of new client disclosure requirements, action plans to address a procedural non-compliance issue identified by external regulators, actions to address regulatory compliance control deficiencies, etc. Ensure that all significant compliance issues, such as deficiencies or regulatory risks are reported to the Senior Director, VP Compliance, the Chief Compliance Officer and senior management, as appropriate. Support adhoc and relevant Sales Practices activities as needed. **Who you are** + **You can demonstrate experience** in and have strong knowledge of regulatory compliance management processes and in particular those related to Sales Practice; It’s an asset if you have previous working experience in compliance, risk management, legal, audit, or other governance groups in the financial services industry. + **You understand** that success is in the details. You notice things that others don't. Your critical thinking skills help to inform your decision making. + **Values matter to you** . You bring your real self to work and you live our values – trust, teamwork and accountability. + **You embrace and advocate for change.** You continuously evolve your thinking and the way you work in order to deliver your best. + **You look beyond the moment.** You know what you do will make a difference today and tomorrow. You look for new opportunities to define what's possible. + **You give meaning to data.** You enjoy investigating complex problems and making sense of information. You communicate detailed information in a meaningful way. \#LI-TA **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + CIBC is committed to clarity in our hiring process. All roles posted are opportunities we’re actively recruiting for, unless stated otherwise. + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills test (such as simulation, coding, French proficiency). + We use artificial intelligence tools during the recruitment process. Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** Toronto-81 Bay, 31st Floor **Employment Type** Regular **Weekly Hours** 37.5 **Skills** Accountability, Business Controlling, Communication, Controls Testing, Employee Relationships, Leadership, Process Streamlining, Risk Management and Mitigation At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.