Work Location:

Toronto, Ontario, Canada

Hours:

37.5

Line of Business:

Technology Solutions

Pay Details:

$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

About the Role 

Join the Finance Technology Product Group, on the Third-Party Modernization program, aimed at delivering the future of procurement at TD. Our goal is to revolutionize the shopping experience when sourcing vendors, using cutting-edge technologies and delivering seamless user experiences. You will work closely with technologists and cross-functional business teams to help develop meaningful business solutions.  

Key Responsibilities

Collaborate with business stakeholders to gather and analyze business requirementsDevelop and document detailed business and functional requirementsAct as a Technology Asset Owner (TAO) or delegate, design technology release plans, deployment activities, draft change readiness, and manage testing schedules Collaborate and own technology governance documents such as the Systems Requirements Document (SRD), the Systems Design Specifications (SDS), Technology Risk Assessments (TARA), New Technology Assessments (NTAs), track and management findings, and moreConduct user research and usability testing to gather insights and feedbackCreate wireframes, prototypes, and user flows to communicate design ideas and work closely with the development team to ensure that user experience considerations are integrated into the final product. Analyze data to identify trends and opportunities for improvementAnticipate business needs to influence the development of innovative engineering solutions and business strategiesContribute to the continuous enhancement of knowledge and expertise in the field, staying current with industry trends, new technologies like Gen AI, and best practices that can deliver effective customer solutionsSupport the team in staying informed about emerging issues, engineering trends, and evolving regulatory requirements, and assess potential impacts to the organizationInteract with governance and control groups (e.g., Enterprise Protect, regulatory and operational risk, compliance, and audit) to provide subject matter expertise and consult on risk issues related to engineering technology and toolsSupport colleague growth and foster a culture of care. Lead with authenticity and support well-being to represent the organization's brandFoster an environment that promotes the sharing of knowledge, information, skills, and subject matter expertise among the team. Ensure timely management and escalation of issues and create opportunities to collaborate with other functions and teamsAct as a change leader and create an environment where teams feel psychologically safe to challenge current practices. Model resiliency and flexibility, communicate a compelling vision with clarity, and empower colleagues to drive innovation

Job Requirements

Undergraduate degree or Technical Certificate5- 7 years relevant experienceProven experience as a Business Analyst and/or User Experience DesignerStrong analytical and problem-solving skillsExcellent communication and interpersonal skillsProficiency in wireframing and prototyping tools (e.g., Figma, Adobe XD)Experience with user research methodologies and usability testingAbility to work collaboratively in a fast-paced environmentExperience working in Agile

Nice to have 

Bachelor's degree in business, Design, Computer Science, or a related fieldExperience working in financial services Familiarity with Agile methodologies Experience in technology delivery 

What We Offer

Competitive salary and benefits packageOpportunities for professional growth and developmentA collaborative and inclusive work environmentThe chance to work on exciting and impactful projects

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet