Description As a Central Operations Associate you will play a critical role within Workforce Staffing Centralized Operations (WFS CO) to help candidates move through the hiring process. This is an amazing opportunity for someone looking to broaden their experience and work in a top recruiting organization. The ideal person will be an organizational expert, possess great communication skills and have the ability to learn new tasks quickly. Key job responsibilities • Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality • Ensure productivity is maximized through training activities, upskilling sessions and active participation in workshops • Work within various time constraints to meet critical business needs; we work fast and hard • Ensure that you remain customer obsessed • Identify and help implement process-related improvement Basic Qualifications Excellent English skills in both speaking and writing Knowledge of all MS Office tools Strong interpersonal and communication skills with the ability to communicate effectively Comfortable working in a fast-paced environment Preferred Qualifications Bachelor's degree German, French, Italian, Spanish, Polish language skills are a plus Experience in customer service, or multi-location HR support Ability to analyze data, Driving a positive team environment and collaboration Flexibility and willingness to go the extra mile Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy\_page ) to know more about how we collect, use and transfer the personal data of our candidates. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.