About the Department

Enterprise Strategic Intelligence, which sits under Enterprise Strategy, is responsible for managing the collection, analysis and distribution of competitive and market data that support the Enterprise, as well as the various Evernorth businesses. The competitive information is used to develop insights and create actionable information for all areas of the Evernorth organization including PBM, Pharmacy, Accredo, Health System Services, and Virtual Care. The group focuses on numerous PBM, Pharmacy, and Specialty Pharmacy competitors, as well as other industry players to evaluate all aspects of the health services competitive landscape. The information is also used to develop a deeper understanding of key healthcare service competitors (e.g., CVS, Optum, Carelon) and numerous niche competitors and disruptors to inform the strategic direction for the Healthcare Services business with the primary goal of ensuring organizational leaders have the market understanding they need to make sound strategic decisions.

Position Summary

The Sr. Advisor, Strategic Intelligence supports the competitive intelligence process and function within Enterprise Strategy and Evernorth.  The competitive intelligence function will manage the collection, organization, and analysis of competitive market data to develop insights and create deliverables with actionable information for various areas of the organization. 

Functions of the Job

Lead Competitive Intelligence (CI) research and analysis across Enterprise Strategy and all Evernorth businesses (with a primary focus on specialty and pharmacy LOBs), translating market signals, competitor actions, and industry dynamics into actionable insights for senior leadership.

Work with internal stakeholders to complete ad hoc CI research projects, including research into competitor products, programs and other relevant competitive data, ensuring research meets the needs of the requestor and is interpreted correctly.

Partner cross‑functionally with Strategy, Product, Sales, Clinical, Finance, and Government Affairs to align intelligence outputs with business priorities and upcoming decision cycles.

Own end‑to‑end intelligence cycles, including hypothesis framing, research design, structured analysis, and delivery of executive‑ready outputs.

Dissemination, analysis, and ad hoc modeling of competitor financial information, to include benchmarking and understanding of the implications related toto competitor financial trends.

Ownership and maintenance of the Competitive Intelligence SharePoint site, ensuring documents, presentations, and other collateral is up-to-date and stored in an organized manner.

Utilize AI/Copilot tools to accelerate research, enhance synthesis, generate competitive profiles, automate workflows, and increase insight accuracy and speed.

Build repeatable frameworks, templates, and processes to enhance CI scalability across all Evernorth business units.

Act as a thought leader in competitive intelligence best practices, insight storytelling, and the application of AI-enabled research methods.

Other duties as assigned.

Qualifications

5–8+ years of experience in competitive intelligence, strategy, consulting, market insights, or a related field; experience in healthcare, PBM, insurance, or digital health strongly preferred.

Strong analytical and strategic thinking skills, with the ability to break down complex, ambiguous problems and produce clear, concise insights.

Familiarity with financial statements required.

Expertise using AI/Copilot tools to accelerate research, automate synthesis, enhance productivity, and build scalable intelligence workflows.

Exceptional communication and storytelling skills, capable of producing executive-ready deliverables and presenting complex concepts in simple, strategic terms.

Demonstrated ability to influence stakeholders and work effectively across functions in a matrixed organization.

Deep understanding of healthcare market trends, PBM models, specialty pharmacy dynamics, digital health innovation, and payer/provider economics (preferred).

Bachelor’s degree required, Master’s degree preferred.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.