Essential Duties and Responsibilities:

- Conduct and coordinate training activities that improve individual and organizational performance.

- Provide administrative support for training classes and other training team members; including but not limited to: maintaining class rosters, attendance sheets, assessments, test logs, evaluations, etc., and updating electronic training documents and resources.

- Assist in scheduling training sessions; support the coordination of training room set-up, audio-visual set-up, supplies and participant notifications for training events.

- Identify and recommend changes to policies and procedures; compile training evaluations to support ongoing revisions of training programs to enhance training effectiveness.

- Oversee trainees, subject matter experts and associate training specialists.- Report to Training Supervisor.- Facilitate engaging learning through classroom instruction, virtual technologies (Zoom, Microsoft Teams, etc.) and hybrid methodologies. Minimum Requirements

- High school diploma or GED required and 4+ years of relevant professional experience required, or equivalent combination of education and experience.

- Experience as a subject matter expert/mentor in training preferred.- Experience supporting the Michigan Enrollment Services team preferred.- Michigan residency required.- Call center experience a plus.
Home Office Requirements:- Internet speed of 25mbps or higher required (you can test this by going to www.speedtest.net).- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router.- Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. AccommodationsMaximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com.