Join a dynamic, high performing back office operations team responsible for ensuring the accuracy, integrity, and timely correction of trading activity across all product types. In this role, you’ll directly impact client accounts, advisor support, risk mitigation, and overall trade quality.

You will process trade corrections driven by business needs and sourced from multiple inputs across the firm. Responsibilities include analyzing and correcting entries for a wide range of products—such as mutual funds, securities, cash, bonds, and managed accounts—using various internal processing systems. You will be a partner with internal and external business partners to research and resolve issues promptly and accurately, ensuring all transactions adhere to industry regulations and internal compliance standards.

Key Responsibilities

Resolve trade correction cases accurately and within organizational SLAs, analyzing account activity to identify errors and execute corrections across multiple product types (equities, mutual funds, options, fixed income, and managed accounts).

Manage daily work bins and case queues, prioritize high‑volume workflows, and participate in rotating team tasks to ensure balanced workload distribution and consistent service delivery.

 

Research and resolve issues by partnering with internal and external business partners, troubleshooting discrepancies, and providing seamless, professional support to both advisors and team members.

 

Identify root causes of trade errors through trend analysis and reporting, recommending solutions and participating in problem‑solving sessions to drive continuous process improvements.

Required Qualifications
- Education: Associate’s degree, high school diploma or GED

Post‑secondary education and relevant work experience may be combined to satisfy the minimum qualifications requirement.

- Previous experience in operations, processing, or customer service.

- Exceptional attention to detail, including the demonstrated ability to meet accuracy standards in a high‑volume, deadline‑driven processing environment.

- Strong problem‑solving skills with the ability to research and resolve issues efficiently.

- Proven ability to manage multiple priorities in a fast‑paced, results‑driven, transaction‑based environment.

- Effective and professional communication skills with internal business partners, advisors, and cross‑functional teams.

- Proficiency with the Microsoft Office Suite, including Excel, Outlook, and other related applications.

-  Solid technology aptitude, with the ability to learn and adapt to new internal systems, tools, and workflows.

Preferred Qualifications
- Demonstrated expertise in trading activity and operational processes

- Bachelor’s degree in a related field

- Working knowledge of Thomson, BETA, COLA, APL, and additional internal systems such as NICE, ACCESS, DocX, and SSD

- 1–2 years of experience within the financial services industry

About Our Company
We’re a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world.

Base Pay Salary

The estimated base salary for this role is $44,400-$61,100/year. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances.

Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.

Full-Time/Part-Time

Full time

Exempt/Non-Exempt

Non-Exempt

Job Family Group

Business Support & Operations

Line of Business  

CLEAR Clearing