Sr Specialist App/Prod Support
AT&T
**Job Description:**
Key Roles and Responsibilities:
Release Management:
· Plan, coordinate, and execute software releases, managing all phases from development through production deployment.
· Develop comprehensive release plans aligned with business priorities and delivery schedules.
· Monitor build processes in development and staging environments; approve builds and deployments after thorough validation.
· Collaborate with Product Management and development teams to identify defects that could impact release quality.
· Create and manage change requests and obtain necessary approvals through Change Advisory Board (CAB) presentations.
· Maintain detailed release documentation including wikis and workbooks outlining features, user stories, and deployment components.
· Ensure security and compliance scans are completed before production deployments.
· Conduct release readiness reviews and facilitate Go/NoGo decisions with key stakeholders.
· Lead release deployment events, coordinating cross-functional teams to ensure smooth execution.
· Communicate release status and updates effectively to all stakeholders.
· Perform post-release retrospectives to identify improvement opportunities.
DevOps Engineering:
· Design, build, and maintain CI/CD pipelines using tools like Jenkins, Azure DevOps, and Git workflows to automate software build, test, and deployment processes.
· Utilize Azure Cloud services, Kubernetes, and container orchestration technologies to support scalable and resilient infrastructure.
· Develop automation scripts (e.g., Python) to streamline repetitive tasks and improve operational efficiency.
· Monitor application and infrastructure health using ELK, Splunk, or similar log monitoring tools.
· Troubleshoot build and deployment failures, perform root cause analysis, and implement corrective actions.
· Continuously improve processes to increase deployment speed, reduce errors, and minimize resource wastage.
· Stay updated on emerging DevOps tools, cloud technologies, and best practices to recommend and implement enhancements.
---
Required Qualifications:
· 3-5 years of experience in software release management and/or DevOps engineering within a high-tech or software development environment.
· Proven ability to manage software releases successfully through all lifecycle stages.
· Strong proficiency with Azure Cloud, Azure DevOps, Jenkins, Git, Kubernetes, and related tools.
· Hands-on scripting skills in Python or similar languages for automation.
· Experience with log monitoring and troubleshooting tools such as ELK Stack or Splunk.
· Solid understanding of the Software Development Life Cycle (SDLC), Agile methodologies, and change management processes.
· Excellent analytical, organizational, and problem-solving skills.
· Strong communication skills to present complex technical information clearly to diverse teams and leadership.
· Familiarity with tools such as Jira, ServiceNow, MS Excel, PowerPoint, and documentation platforms.
· Cloud certifications (e.g., Microsoft Azure, AWS) are a plus.
· Ability to operate effectively in a global, collaborative team environment.
\#ProductEngineering
**Weekly Hours:**
40
**Time Type:**
Regular
**Location:**
IND:AP:Hyderabad / Argus Bldg 4f & 5f, Sattva, Knowledge City- Adm: Argus Building, Sattva, Knowledge City
It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.
AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws
We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status
Confirm your E-mail: Send Email
All Jobs from AT&T