As a community, the University of Rochester is defined by a deep commitment to Meliora - Ever Better. Embedded in that ideal are the values we share: equity, leadership, integrity, openness, respect, and accountability. Together, we will set the highest standards for how we treat each other to ensure our community is welcoming to all and is a place where all can thrive. **Job Location (Full Address):** 220 Hutchison Rd, Rochester, New York, United States of America, 14627 **Opening:** Worker Subtype: Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 100027 Ofc University Mkting & Comms Work Shift: UR - Day (United States of America) Range: UR URG 112 Compensation Range: $70,197.00 - $105,295.00 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations._ **Responsibilities:** Serves as a key member of the Content Team within University Marketing and Communications (UM&C), reporting to the Director of Content. This role is responsible for leading and managing complex, large-scale, multi-channel content initiatives for the University’s integrated content strategies and flagship channels—including Rochester Review magazine, the News Center website, social media, and marketing campaigns. Applies a systems-level project management approach to plan, coordinate, and execute multiple simultaneous projects from initiation to completion and distribution. Ensures alignment with UM&C priorities, institutional brand strategy, and enterprise-wide goals. Oversees content operations, vendor management, and cross-functional coordination to ensure all deliverables are on time, on brand, and measurably effective. **ESSENTIAL FUNCTIONS** **Content Project Leadership, Intake, and Planning** + Leads intake, scoping, prioritization, and scheduling of all content projects across UM&C, including content, marketing, communications, and “One University” initiatives. Coordinates project scope, goals, success measures, and deliverables in collaboration with senior leadership and key stakeholders. + Refines and develops processes, governance models, and workflows for content operations in collaboration with key stakeholders. + Maintains project management tools and calendars to ensure visibility and coordination across teams. Develops comprehensive project plans with activities, dependencies, timelines, resource requirements, budgets, and milestones. **Project Management and Cross-functional Coordination** + Leads complex, multidisciplinary project teams to deliver high-quality content across print, web, campaign, and multimedia channels. + Develops project plans with activities, dependencies, timeframes, resource requirements, milestones, and deliverables. + Coordinates content projects and initiatives with partners and extended teams at the institution to align with UM&C strategies, priorities, and standards across owned channels. + Tracks project progress; identifies, assesses, and mitigates project risks; manages competing priorities; and resolves barriers independently. + Schedules and leads project meetings, ensuring clear decisions, action items, and documentation exists. Develops agendas, takes minutes, disseminates information at conclusion of meetings. Tracks and reports on updates, determines appropriate follow-up, and engages in follow-up to ensure actions items have been completed. Drives accountability. + Develops and maintains reporting dashboards and provides regular status updates to leadership and governance bodies. + As needed, conducts final quality check for team deliverables, ensuring materials are strategically aligned, polished, and best-in-class. **Vendor, Budget, and Resource Management** + Manages operations for freelance content creators, writers, editors, photographers, and other creative partners, including contracts, onboarding, and payment processing. + Manages a defined project or program budget; monitors spending against forecasts and ensures compliance with University policies. + Maintains list of approved freelance or agency support resources. Onboards, orients, and offboards freelance or agency talent. Coordinates and manages administrative requirements for this talent such as payments, paperwork, permissions, etc. + Monitors invoices and bills in accordance with agreed rates, deliverables and University policy and requirements. + Tracks vendor activity and budget usage. + Analyzes trends and recommends adjustments to resourcing models, vendor pools, and budget allocations. **Content Operations Support** + Provides operational support for _Rochester Review_ magazine, particularly during high-volume production cycles. Monitors and triages the _Review_ email inbox, providing responses as required. Identifies and coordinates the work of freelance or agency support related to _Rochester Review_ magazine. + Publishes content in the CMS; troubleshoots workflow issues; and leads process improvement initiatives to streamline production cycles. + Evaluates and recommends process, tool, and technology enhancements to increase efficiency and quality. Implements approved changes in partnership with key stakeholders. + Prepares reports and analysis on content operations and deliverables, including themes, key performance indicators (KPIs), performance against goals, progress and impact of strategic initiatives, and operational results. + Leads or consults on initiatives that enhance governance, standardization, and enterprise-wide content alignment. **Other duties as assigned** + May include content creation, idea generation, or additional leadership in project or operational initiatives as needed during peak periods. **MINIMUM EDUCATION & EXPERIENCE** + Bachelor’s degree required + 5 years of relevant experience required + Experience leading large-scale, multi-stakeholder projects and managing project budgets preferred. + Experience working in higher education preferred. + Or equivalent combination of education and experience required. **KNOWLEDGE, SKILLS AND ABILITIES** + Advanced proficiency in project management methodologies, tools, and reporting dashboards preferred. + Exceptional organizational, leadership, strategic thinking, and communication skills required. + Experience with editorial/content operations preferred. + Knowledge of and familiarity with content creation and publishing tools and technology (e.g., content management systems, Adobe Creative Cloud, Microsoft Office products, file sharing or storage services) required. + Knowledge of and familiarity with tracking and optimization tools, technology, and platforms (e.g., Google Analytics, search/generative engine optimization) preferred. + Ability to collaborate effectively with colleagues across units, as well as with external vendors required. + Familiarity with higher education or complex organizational environments preferred. + Extensive computer literacy to include experience in Smartsheet, Teams, and Powerpoint required. + Detail-oriented with a proven ability to manage projects required. + Effective presentation, analytical, and problem solving skills required. **LICENSES AND CERTIFICATIONS** + Certified Project Management Professional (PMP)-PMI or CAPM upon hire preferred The University of Rochester is committed to fostering, cultivating, and preserving an inclusive and welcoming culture to advance the University’s Mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion, creed, sex, sexual orientation, citizenship status, or any other characteristic protected by federal, state, or local law (Protected Characteristics). This commitment extends to non-discrimination in the administration of our policies, admissions, employment, access, and recruitment of candidates, for all persons consistent with our values and based on applicable law. Notice: If you are a **Current Employee,** please **log into myURHR** to search for and apply to jobs using the Jobs Hub. Your application, if submitted using this portal, cannot be moved forward. **Learn. Discover. Heal. Create.** Located in western New York, Rochester is our namesake and our home. One of the world’s leading research universities, Rochester has a long tradition of breaking boundaries—always pushing and questioning, learning and unlearning. We transform ideas into enterprises that create value and make the world ever better. If you’re looking for a career in higher education or health care, the University of Rochester may offer the perfect opportunity for your background and goals. At the University of Rochester, we are committed to fostering, cultivating, and preserving an inclusive and welcoming culture and are united by a strong commitment to be ever better—Meliora. It is an ideal that informs our shared mission to ensure all members of our community feel safe, respected, included, and valued.