**Intro** Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! **Why you'll love this job** + This job is a member of the Employee Technology Team within the Workplace Technology organization. + This position is a senior technical role on a highly skilled and experienced team providing technical application design and leadership services. + Setting technology strategy **What you'll do** _As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations._ + Oversees and contributes to the technical approach of application design + Creates required documents to support technical application architecture, vision, strategy, standards, policies, and presentations + Collaborates with developers to guide the architecture approach for the Functional and Technical Design; reviews, revises, and approves the content of these design documents + Act as a bridge between technical delivery teams and business stakeholders to align AI strategy + Implement and integrate AI agents into core enterprise systems (e.g., SAP) to drive automated, API‑centric and event‑based workflow orchestration. + Develop and document end-to-end architectures for intelligent, self-directed AI agents capable of planning and taking action, often moving from prototypes to production. + Lead the buildout of cutting-edge engineering platforms and solutions that accelerate the modernization of the American Airlines applications. Most importantly you will focus on self-service platform capacities with heavy emphasis on discoverability and automation. + Partner with application team technical SMEs and utilize your cloud migration experience to guide the application teams to make the right cloud technology choices + Engage with IT and business leaders to address complex design considerations to appropriately manage risk on behalf of the company. + Align application solutions with PCI, SOC and cloud security best practices. + Working closely with IT security and enterprise architects to define security architecture/policies/guardrails for cloud platforms adopted at AA + Applies appropriate technology to reduce costs and/or improve productivity resulting in value to the company + Maintains an effective approach on problem solving, multi-tasking, coordinating, and scheduling in accordance with stated goals to ensure visibility and predictability + Influences and empowers team members for growth and independence + Consistently demonstrates a positive, professional, leadership attitude and frame of mind when working with and communicating with others **All you'll need for success** **Minimum Qualifications – Education & Prior Job Experience** + Bachelor's in Computer Science, Computer Engineering, Technology , Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training + 8+ years of experience designing, developing, and implementing large-scale technology solutions + 5+ years of hands-on experience working with cloud platforms + Hands on experience in AI/ML engineering **Preferred Qualifications – Education & Prior Job Experience** + Master's in Computer Science, Computer Engineering, Technology , Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training + 3+ years of technical or team leadership experience + Airline industry experience **Skills, Licenses, and Certifications** + Proven ability to build strong and sustainable relationships with internal and external stakeholders + Hands-on experience in systems development in a variety of computing architectures and environments; proven experience with conceptual strategy and direction + Mastery of application, data and infrastructure architecture disciplines + Knowledge of industry wide technology trends and best practices + Experienced in technology transformations and migration to one or more Cloud platforms such as AWS, Azure or OCI + Strong technical leader able to drive to outcomes and mentor delivery teams + Experience of a range services from Azure/AWS Cloud Platform including IaaS, Containers, Storage, Databases (Azure SQL/Oracle/Azure MySQL), Networking (firewalls, proxies, load balancers, DNS), Access management (Active Directory, Group Policy, Single Sign On) and Security + Experienced in the design and delivery of enterprise level Highly Available solutions + Experience with securing API's, web app, and API protection. + Deep knowledge of Python, LLM APIs (OpenAI). + Hands-on experience with cloud AI platforms (Azure AI) and build AI landing zones + Advanced knowledge of agentic AI and multi‑agent orchestration + Experience in FinOps practices for managing agent token usage and API costs. + Ability of reusing enterprise landing zones and platform guardrails (AI security, observability, cost controls) and automating integration paths rather than standing up net‑new stacks. + Deep understanding of coding best practices and modern architectural patterns, including micro services and message-driven architectures + Proficient in Agile and SDLC methodologies **What you'll get** Feel free to take advantage of all that American Airlines has to offer: + Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. + Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. + Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need. + 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. + Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more **Feel free to be yourself at American** From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American. EQUAL EMPLOYMENT OPPORTUNITY/ AFFIRMATIVE ACTION POLICY American Airlines maintains a continuing policy of nondiscrimination in employment. It is our policy to provide equal opportunity and access for all persons, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a disabled veteran or other protected veteran, in all phases of the employment process and in compliance with applicable federal, state, and local laws and regulations. This policy of nondiscrimination shall include, but not be limited to, the following employment decisions and practices: hiring; upgrading; promotions; demotions or transfers; layoffs; recalls; terminations; rates of pay or other forms of compensation; selection for training, including apprenticeship; and recruitment or recruitment advertising.