Sr Mgr, Operations Generalist Requisition ID: 69640 Date: Apr 30, 2025 Location: St Petersburg, Florida, US Department: Engineering Description: **Job Summary** Manage and direct all activities at an operations level or manufacturing cell, maintaining a high level of customer satisfaction. Provide direction on design and development activities to improve, modify or design new processes or equipment. Direct key manufacturing projects, processes and performance reports, data and analysis. Communicate information to the customer as well as affected departments. **Essential Duties and Responsibilities** + Develops and implements policies and procedures for production operations + Network with other sites to plan, examine, analyze, and evaluate production operations for products shared across the organization + Plans, examines, analyzes, and evaluates production operations within the site + Drives site schedule by prioritizing resources/activities for manufacturing and support functions + Prepares production reports, reviews operating and financial data and makes recommendations for improvements + Evaluates work performance and initiates personnel actions such as recruitment, selection, promotions, transfers, and disciplinary measures + Takes an active role in developing less experienced Managers and Technical leads. This includes leveraging both internal and external relationships to build the best team possible + Resolves grievances, investigates customer complaints, and proactively participates in problem resolution + Directs and coordinates work and production schedules and general department activities through subordinates + Lead continuous process improvement efforts to reduce scrap, cycle times, improve efficiency, and eliminate waste within the production environment + All interactions, work flow, productivity levels, and quality standards are implemented with a “Customer Service” approach to both internal and external customers + Performs other duties as assigned based on business needs + Conforms with and abides by all regulations, policies, work procedures, instruction, and all safety rules + Exhibits regular, reliable, punctual and predictable attendance. **Additional Responsibilities** **Education** + Bachelor's Degree required + Master's Degree in a related field preferred **Work Experience** + Minimum 10 years required **Preferred Knowledge, Skills and Abilities** + Able to be aware of all relevant SOPs as per Company policy as they are related to the position covered by this Job Description + Support and contribute in Lean Sigma programs and activities towards delivery of the set target. + At least 5 years of supervisory experience + Experience in an ISO regulated industry, preferably in medical device manufacturing + Experience working with injection molding processes **License and Certifications** + Green or Black Belt certification preferred. **Travel Requirements** 20%: Up to 52 business days per year **Physical Requirements** Light-Exerting up to 20lbs/9kg of force frequently, and/or negligible amount of force frequently constantly to move objects. **Additional Requirements** + Must be able to work assigned shift(s) with overtime as required to complete assignments if necessary. Sitting and/or standing for extended periods may occur as well as getting to and from offices and building sites. If specifically necessitated by customer requirements, must be able to see with or without corrective lenses and distinguish color differences for product and safety issues. Hearing ability should be sufficient to hear and react to audible alarms from distances up to 150 feet. The ability to be able to lift and carry various items up to 50 pounds for manufacturing positions or 30 pounds for administrative positions is required. \#LI-TH1