At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

We are currently seeking an experienced Business Analyst to support our Aetna Senior Supplement Insurance (SSI) business based in Franklin, TN. This role will serve as a Product Owner of release scrum teams as well as a Project Business Analyst. The position reports to the Implementation Management Office (IMO) and it involves close collaboration with fellow Business Analysts, Project Managers, and development team members.

This position is located in Franklin, TN

Key Responsibilities:

Ensure the desired business vision, value, and customer experience are achieved.

Drive timelines, milestones, documentation, and prioritization to meet delivery goals.

Act as the key decision maker on a SAFe Agile Scrum team, applying sound judgment in all product decisions.

Maintain ongoing collaboration with business stakeholders, product management, and scrum/program team members to align priorities and outcomes.

Participate in mandatory Program Increment (PI) planning sessions and other regular SAFe meetings to support team alignment and planning.

Elicit, document, and validate business requirements for projects of varying complexity.

Translate stakeholder needs into clear, actionable specifications and user stories.

Escalate critical issues to leadership as needed.

Prepare requirement documents, process flows, and impact analyses.

Ensure adherence to organizational standards and regulatory requirements.

This position is located in Franklin, TN

Required Qualifications

7+ years of directly related experience
3+ years experience as an Agile or Scaled Agile (SAFe) Product Owner

3+ years experience as a business analyst

Effective verbal and written communicator

Proven track record in managing project deliverables in a fast paced environment, meeting project milestones and negotiating for resources

Preferred Qualifications

Previous experience in Insurance/Healthcare industry strongly encouraged

SAFe Product Owner certification strongly encouraged

Education

Bachelor's Degree or equivalent experience

Pay Range

The typical pay range for this role is:

$75,400.00 - $165,954.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 12/26/2025

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.