Description MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Sr Manager, Operations Job Location: Tracy, California Job Number: AMZ9112377 Position Responsibilities: Drives creation of quality initiatives, process change initiatives and other Lean initiatives to enable their functional area to meet and exceed business plan. Responsible for the overall safety, quality and performance and customer experience of Inbound and/or Outbound operations. Identify, design, develop, implement and execute new and existing processes, policies, goals, and solutions to reduce potential risks. Create schedules, identify and communicate risks to stakeholders, define risk mitigation strategies, and facilitate appropriate engineering solutions. Maintain metrics, reports, and process documentation to monitor and analyze delivery performance and key controls. Manage and lead a team of Operations and Area Managers to build and secure support and resources for projects and initiatives in their area, as well as providing needed support and resources for other staff initiatives. Coach and mentor the team to ensure performance objectives are met. 40 hours / week, 8:00am-5:00pm, Salary Range $135,000/year to $182,700/year. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, visit: https://www.aboutamazon.com/workplace/employee-benefits. Amazon.com is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation.#0000 Basic Qualifications Position Requirements: Bachelor's degree or foreign equivalent degree in Business Administration, Finance, Engineering, or a related field and two years of experience in the job offered or a related occupation. Must have one year of experience in the following skills: (1) direct management experience, including a salaried workforce, in a manufacturing, production or distribution environment; (2) experience using lean process improvement, six sigma methodologies or related performance metrics or process improvements to increase efficiency within processes, forecasting, planning, optimization, and logistics; (3) experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination; and (4) experience conducting qualitative and quantitative data analysis to support business decision making and cross-functional initiatives.#0000 Preferred Qualifications Please see job description and the position requirements above. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.