At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
This role will be pivotal as we evolve our facilities management function into an elevated regional business partnership, fostering holistic collaboration across all aspects of Corporate Operations. You will transform how we operate and be a key enabler for future success by navigating and solving complex issues, delivering significant impact and value for our stakeholders in line with Gilead’s business imperatives.
Based in our International HQ in Stockley Park and reporting into the Senior Director of Site Operations, you will be working as part of a fast-paced, dynamic team delivering site operations support to multiple sites across Europe. This role requires you to establish close relationships with senior business leaders and other key stakeholders to serve as the single point of contact for all Corporate Operations matters in the region.
Responsibilities include;
Business Partnership
Develop and evolve strategic relationships with site leadership teams, ensuring that business strategy and growth drivers are supported by the Corporate Operations organisation
Coordinate with regional and Corporate Operations partners to provide the full range of Corporate Operations services into sites ranging from Security, Environmental Health & Safety, Workplace Design, Engineering, Employee Experience to Real Estate and Leasing
Responsible for rolling 3-year site strategic plans based on headcount, usage forecasts, lease events and business insights
Act as a key liaison for cross functional projects, ensuring alignment between site operations and corporate objectives
Act as the Site Operations partner for crisis management and business continuity plans in collaboration with risk management and local teams
Employee Experience and Insights
Implement user experience strategies across sites in partnership with stakeholders to improve the overall on-site experience for Gilead’s workforce and visitors
Collaborate closely with senior leadership to think critically and develop an optimal site experience by considering user needs, business goals, and industry best practices
Proactively engage with our workforce and visitors to gain insight on ways to continuously enhance service levels
Regularly surface new ideas and opportunities for program refinement with leadership, drawing on employee feedback, your own observations and industry benchmarking
Listen to and understand any data or trends which may highlight areas impacting the user experience and work to overcome any challenges within areas such as talent acquisition, employee retention and employee experience
Stay up to date with industry trends and best practice and use this knowledge to evolve Gilead’s user experience strategy. This may involve attending networking events, conferences and becoming a member of relevant online communities
Champion diversity, equity, and inclusion initiatives across sites
Site Operations
As the key Corporate Operations business partner to the local business, you will guide your stakeholders through the Corporate Operations horizon, working with wider functions including Real Estate, EH&S (Environment, Health & Safety) and Corporate Security to map out activities and key decision points
Work with our outsourced facilities service partner to ensure all day-to-day operations and activities meet the requirements of the contract
Strengthen contract management governance and performance of our outsourced facilities services partner through effective measurement against KPIs and other metrics
Ensure compliance with local law and regulations (property, taxes, health and safety, mandatory in-country roles) and ensuring an ‘audit ready’ state
Effectively and accurately manage regional budgets, developing key relationships with the business and finance functions to ensure accurate forecasting and reporting
Management oversight of all environmental, health & safety, security, and key vendor relationships for the region
Accountable for the delivery of all EH&S (Environmental Health and Safety) initiatives/programmes whilst working in partnership with the EH&S team
Provide technical and engineering advice and support to projects which include relocations and refurbishments to ensure a consistent and standardised user experience across the region
Drive sustainability initiatives across sites, focusing on energy efficiency, waste and water reduction
Implement risk assessments and mitigation strategies for all site operations
Lead continuous improvement programmes to optimise operational efficiency and cost effectiveness
Essential skills and experience
3 – 5 years' experience in a similar role and an engineering, technical or hard service background
Intrinsic motivation for operational excellence and resilient when meeting new and emerging challenges and leading significant change
Exceptional ability to handle challenging demands from senior business leader or their representatives providing appropriate, prompt responses and win-win solutions
Experimental mindset, geared towards continuous improvement, willing to try and share new approaches to enhance the employee experience.
Experience within highly complex environments and ability to navigate across multiple business areas and countries while managing complex interdependencies
Enterprise mindset and ability to manage conflicting priorities within unpredictable environments both internally and externally
Experience managing high levels of change at a fast pace using quick and creative thinking within agreed frameworks
Proficient at collecting, analysing and understanding data. Ability to aggregate from various sources and articulate themes, trends and insights to drive decision making
A proactive and autonomous problem solver with the ability to work with minimal supervision
Able to demonstrate ability to influence across the business at all levels and provide executive level summaries for review and decision
Excellent decision-making capability and sound judgement with the confidence to challenge the status quo
Understanding of the role culture, norms and customs play in the success of Site Operations
Excellent verbal and written English and proficiency at planning and scheduling own activities to accomplish goals and objectives
Desirable skills and experience
Previous experience delivering workplace transformation, sustainability and user experience projects
Knowledge of in-country sustainability requirements across multiple geographies as part of mandatory ESG reporting
It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.
For Current Gilead Employees and Contractors:
Please apply via the Internal Career Opportunities portal in Workday.