Sr Information Security Analyst (US)
TD Bank
**Work Location:**
Mount Laurel, New Jersey, United States of America
**Hours:**
40
**Pay Details:**
$74,000 - $127,000 USD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
**Line of Business:**
Technology Solutions
**Job Description:**
The Senior Information Security Analyst defines, develops and/or implements Technology Controls / Information Security related policies, programs, tools and provides specialized expertise and guidance on assessing risks, identifying potential gaps and providing security solutions to mitigate risks and protect the Bank. Participates on projects of moderate to high complexity and provide complex reporting, analysis, and assessments at the functional, business line or enterprise level for own area.
The Senior Information Security Analyst is responsible for leading the team of Information Security Analysts in tier 1and tier 2 triage investigations and incident handling for cybersecurity operations.
**Authorities Scope & Impact**
Accountable to respond to, investigate and remediate cyber threats to the bank. Escalate to internal and Cyber Security Incident Response team if required. This job contributes to Technology and Operations through first line management and identifications of electronic threats to TDBG’s infrastructure.
**Cross Functional Relationships**
The Senior Information Security Analyst will be responsible for managing information between multiple technical
teams, the CSOC, CSIRT and ITS, LOB TS when appropriate.
**Key Accountabilities**
+ Lead and coordinate Real-time analysis on identified cyber incidents currently impacting the bank’s operations.
+ Analyze, triage, and remediate security incidents internally and/or escalate to Cyber Security Incident Response team
+ (CSIRT) for further investigation, treatment or support if needed.
+ Manage incident queue in internal ticketing system in a timely and accurate manner to resolve a multitude of
+ information security related situations and ensure that intake of incidents and reports from internal customers are
+ properly recorded, timely updated, followed up and closed as per agreed SLA level ensuring quality and accurately in
+ reporting.
+ Manage and support phishing operations through ticketing system in a timely and accurate manner to mitigate any
+ phishing campaign targeting our internal employees.
+ Manage executive communications who are directly impacted or targeted as part of a phishing campaign.
+ The ability to guide team to identify, triage and remediate security incidents related to Web Attacks, Malware incidents,
+ and other external and internal threats is required.
+ This role will be primarily on office hours but occasionally be required to participate in shift rotations to support as part
+ of a cyber security operations team responsible for carrying out 24x7 on-site security monitoring operations.
+ Operations which are carried out in North America shifts that run from 7am-3pm, 12pm-8pm or 7pm-7am on a rotating
+ basis.
+ The personnel will be assigned to be on-call rotationally on a weekly basis to support and coordinate with the team for
+ any notable events during after office hours and weekend.
+ Time will be balanced between 75% operational (BAU and Queue work) and 25% project work (improvement initiatives, Subject matter expert on SOC projects etc.)
**Depth & Scope:**
+ Participates on projects of moderate to high complexity
+ Acts as a key resource and subject matter expert in at least one technology niche/ field and/or line of business
+ Advanced knowledge of one or more technology controls / security domains, disciplines and practices
+ Proficient to advanced knowledge of organization, technology controls / security/ risk issues
**Education & Experience:**
+ Bachelor's degree preferred
+ Information security certification / accreditation an asset
+ 5-7 years of relevant experience
**Preferred Qualification**
+ 5 -7 years of experience in Information Security Operations or related field is required.
+ A minimum of 3 years experience of leading and coordinating the Security Operations Monitoring team.
+ A thorough understanding of security controls and mechanisms, as well as threat risk assessment techniques related
+ to complex data, applications, and networking environment.
+ Must have expert knowledge of security incident and event management using an enterprise incident management
+ framework, log analysis, network traffic analysis, malware investigation and remediation, SIEM correlation logic and
+ alert generation.
+ Ability to perform analysis and reporting on information from multiple data sources using data mining technique for the
+ purpose of documenting analysis results, produce report and present to a technical and executive stakeholder.
+ Must have expert knowledge in SIEM, EDR, XDR, Firewall, WAF, NIDS and equivalent.
+ Understanding of Security principles, techniques, and technologies such as NIST Cybersecurity Framework, SANS
+ Top 20 Critical Security Controls and OWASP Top 10.
+ Strong organizational and self-directing skills. Ability to initiate, coordinate and prioritize responsibilities and follow
+ through on tasks to completion.
+ Must demonstrate expert knowledge in Enterprise IT operations, incident management, change management,
+ Access/Identity Management, security operations, vulnerability and compliance management, ticketing system,
+ incident ticket life cycle and SLA terms.
+ Must have excellent written and oral communication skills.
+ Ability to work independently on a variety of assignments with minimal supervision.
+ Ability to work without supervision with the senior leadership team.
+ Good to have basic programming skills in various disciplines including scripting languages.
**Customer Accountabilities:**
+ Understands and supports the Bank's Customer Service Strategy
+ Considers the impact of decisions on the well-being of TD, its Customers and stakeholders
+ Provides the highest level of Customer service when dealing with internal partners, vendors or our Customers - WOW at every opportunity
+ Models quality service delivery at every interaction
+ Leads and contributes to the ongoing improvement of the partner / Customer experience
**Employee/Team Accountabilities:**
+ Be engaged in advancing and sustaining a unique, inclusive culture that reflects TD's diversity agenda, and create an extraordinary employee experience
+ Participates fully as a member of the team and contribute to a positive work environment
+ May provide leadership, training, and guidance to other team members
+ Ensures ongoing communication with the team on the status / progress of projects and issues / points of interest
+ Actively shares information and knowledge, and proactively learn from the expertise of others
**Physical Requirements:**
Never: 0%; Occasional: 1-33%; Frequent: 34-66%; Continuous: 67-100%
+ Domestic Travel – Occasional
+ International Travel – Never
+ Performing sedentary work – Continuous
+ Performing multiple tasks – Continuous
+ Operating standard office equipment - Continuous
+ Responding quickly to sounds – Occasional
+ Sitting – Continuous
+ Standing – Occasional
+ Walking – Occasional
+ Moving safely in confined spaces – Occasional
+ Lifting/Carrying (under 25 lbs.) – Occasional
+ Lifting/Carrying (over 25 lbs.) – Never
+ Squatting – Occasional
+ Bending – Occasional
+ Kneeling – Never
+ Crawling – Never
+ Climbing – Never
+ Reaching overhead – Never
+ Reaching forward – Occasional
+ Pushing – Never
+ Pulling – Never
+ Twisting – Never
+ Concentrating for long periods of time – Continuous
+ Applying common sense to deal with problems involving standardized situations – Continuous
+ Reading, writing and comprehending instructions – Continuous
+ Adding, subtracting, multiplying and dividing – Continuous
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. The listed or specified responsibilities & duties are considered essential functions for ADA purposes.
**Who We Are:**
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.
**Our Total Rewards Package**
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals. Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition. Learn more (http://hrportal.ehr.com/tdtotalrewards)
**Additional Information:**
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
**Colleague Development**
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
**Training & Onboarding**
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
**Interview Process**
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
**Accommodation**
TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
If you are an applicant with a disability and need accommodations to complete the application process, please email TD Bank US Workplace Accommodations Program at USWAPTDO@td.com . Include your full name, best way to reach you and the accommodation needed to assist you with the applicant process.
Federal law prohibits job discrimination based on race, color, sex, sexual orientation, gender identity, national origin, religion, age, equal pay, disability and genetic information.
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