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As a Senior Director of Infrastructure Engineering at JPMorganChase within the Network Product Line, you have direct management of multiple areas of the firm’s technology infrastructure. Your deep knowledge and expertise are leveraged to set the overall direction and short-term operational goals. Work cross-functionally to drive the adoption and implementation of technical methods within various teams and aid the firm in remaining at the forefront of industry trends, best practices, and technological advances. You will lead end-to end strategy for an engineering and operations for the Broadcom/Bluecoat proxy estate; architect and deliver an internally hosted SSE platform at a global scale.  You will serve as the accountable owner for client-facing web security controls and enterprise egress architecture, partnering with senior stakeholders across Network Services, Cybersecurity, Employee Platforms and other lines of business.  You will help champion customer and developer experience (CX/DX), clear guidance, and fast time-to-value- while meeting regulatory, risk, and resiliency requirements. 

Job responsibilities

Manages multiple technical areas and collaborates on technology projects across different technical domainsPromotes and champions the development of technological methods, techniques, and various analytical approaches across the infrastructure engineering domainEnsures technical compliance, risk, and security, is adopted and that service level agreements and solution scalability needs are metManages multiple stakeholders and complex projects consisting of large teamsApplies cross-functional technical expertise, leadership, and comprehensive business knowledge to a broad range of infrastructure engineering areas by communicating, managing, and implementing strategic and operational plansDevelops and executes the function’s objectives with accountability for outcomesBe responsible for staffing, budget and relevant profit and lossMentors and coaches junior engineers and technologists Champions the firm’s culture of diversity, opportunity, inclusion, respect for team members and prioritizes diverse representation 

Required qualifications, capabilities, and skills

12+ years in network/security engineering; 5+ years leading large, distributed engineering teams and mission‑critical platforms (30+ staff).Deep expertise with Broadcom/Bluecoat stack (ProxySG/CAS/SMC), PAC files, ICAP/DLP, TLS 1.3 decryption, Kerberos/SPNEGO, and header‑injection patterns.Proven record building/operating SSE‑aligned services (SWG, ZTNA, CASB, DLP integrations) at enterprise scale with measurable CX/DX improvements.Strong automation background (Python; Terraform/Ansible; policy‑as‑code) and telemetry integration (synthetic monitoring, real‑user metrics, Grafana/Datadog), SIEM, and ticketing.Hands‑on experience with multi‑region resiliency, global load balancing, egress segmentation, and change governance.Demonstrated AWS networking/security expertise for proxy workloads (VPC/TGW/PrivateLink/NLB/Route 53, Direct Connect, IAM/KMS, CloudWatch/VPC Flow Logs); experience building developer-friendly, self-service cloud services.Experience managing and developing large cross-functional teams within the infrastructure engineering disciplineDemonstrated prior experience influencing across highly matrixed, complex organizations and delivering value at scaleExperience leading complex projects supporting infrastructure engineering design, scaling, resilience, and system performance assessmentsExtensive experience hiring, developing, and recognizing talentExperience managing and developing budgetsPreferred qualifications, capabilities, and skillsExperience with one or more next‑gen firewall/SSE vendors: Palo Alto Networks (PAN‑OS, Prisma Access), Fortinet (FortiGate/FortiManager), Zscaler (ZIA/ZPA), Netskope (SWG/ZTNA/CASB).Prior ownership of a global proxy estate or SSE platform in a complex, regulated financial institution.F5 GTM/LTM integration, secure egress patterns, and performance optimization (on‑prem and cloud).AWS certification (Solutions Architect or Network Specialty) and security certifications (e.g., CISSP, CCSP) are a plus.