Description

As the Business Insights Sr Analyst, you will support data-driven decision-making processes, provide strategic insights, and mentor junior analysts . You will use best practices and knowledge of internal or external business issues to improve products or services. Develop and articulate strategic recommendations based on rigorous data analysis. Primarily work independently with collaboration across other functional teams to access data elements, understand the data being analyzed, and identify process improvement opportunities. You will be a key player in providing insights that directly impact our business strategies through complex analysis and 'big picture' thinking.

Primary responsibilities include

Provide analyses and reports to identify trends/insights and formulate recommendations that will influence business decisions. Create, synthesize and present customized data requests, transforming data into a story that informs both high level strategy and tactical decision-making.Work with business leaders to identify and understand business needs. Translate needs into requirements and deliverables. Work with technical and development partners to deliver solutions based on requirements.Ensure accuracy of results and analytic methods through testing and validation of underlying report data. Ensure bias and data quality issues are resolved or explained when communication occurs.Identify business opportunities and opportunities for optimization through analysis of large, complex data sets.Manage many priorities with minimal oversight. Plan and prioritize to hit deadlines in conditions that may change rapidly or involve ambiguity.

Qualifications, Education, Certifications and/or Other Professional Credentials

Required QualificationsBachelor’s Degree in Marketing, business administration, or quantitative field 5+ years professional experience in an analytical roleAbility to work effectively in a dynamic, changing environment and to adapt while focusing on key goals and objectivesStrong problem solving skills with experience providing business insights and recommendations from data setsIntermediate proficiency with numbers and analytics and experience in analyzing large amounts of dataAbility to manage and develop ongoing client relationshipsProject management skills, including the ability to handle multiple projects in a fast-paced environment and work effectively with colleagues and clients in multiple departmentsExperience with market research, analyzing consumer behavior, or consultingPreferred QualificationsMaster’s Degree in Business Administration

Hours & Work Schedule

Hours per Week: 40Work Schedule: Monday - Friday

Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance.

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.