Job Description Sr Business Analyst Ops Technology is responsible for driving fleet modernization projects by liaising with the IT team to develop robust solutions to new business processes and, track and report on the key metrics in projects. Sr Business Analyst Ops Technology leverages their analytical skills, knowledge of application tools and techniques to drive the development of services and analytical solutions that meet the business requirements. The Sr Business Analyst Ops Technology works closely with IT architecture and development teams to ensure product development meets design criteria and deployment timelines. The Sr Business Analyst Ops Technology contributes to the overall improvement of business reporting by maintaining the data systems and implementing processes and initiatives that ultimately increase the effectiveness and integrity of data reporting and documentation. This role relies heavily on analytical skills to evaluate complex information, formulate insights, and develop sound recommendations to support implementation, reporting & analytics of new fleet and business technologies. PRINCIPAL RESPONSIBILITIES: • Interfaces with IT management to create sustainable and scalable solutions for business process. • Partners with the IT leads to ensure implementation of a solution meets the business requirements. • Creates technical flow diagrams based on standards and process flow diagrams, wireframes and prototypes which are used to collaborate and guide development resources to rapidly develop integration assets. • Defines and documents reporting metrics and how those metrics are calculated from source system data. Analyzes source data systems for content, writes technical definition specifications, report layouts/mockups and test scripts. • Uses query languages like SQL to mine data, create reports and uses the latest technology to identify and analyze performance trends. This includes performance and forecast impact on future results. May also make recommendations on use of information to improve results, including recommendations on changes to business processes. • Report project KPIs to leadership at a regular cadence. • Performs other job-related duties as assigned or apparent. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements • 5 years of experience in a business or technical analysis role • Demonstrated ability to extract data from large data warehouse (using SQL/SAS and/or Advanced Excel with Macros, Advanced Excel math Functions, Pivot tables, and Excel dashboards for data analysis) • Professional scripting experience in languages like SQL, Python and/or R. • Experience with business intelligence and Reporting tools like MSFT Power BI, Qlik, Tableau. • Experience in workflow modeling, data modeling, process engineering. • Familiar with cloud platforms like AWS, Azure and/or GCP