We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Program Start Date: June 15, 2026 
Location: Hartford, CT 
Starting Salary: $75,000

Sponsorship: Work visa sponsorship is not available for this role.  This includes participation in Curricular Practical Training (CPT), Optional Practical Training (OPT), and F-1 Visa programs. 

This requisition will be unposted on February 24th.

Hartford Hiring Initiative:  

This role is a part of the Aetna Business Operations Hartford Hiring Initiative and offers additional developmental opportunities. This may include leadership exposure, networking sessions, and Hartford-based events.  

This is a hybrid position with 3 days (generally Tuesday, Wednesday, and Thursday) in the Hartford, CT office location. The other 2 days each week will be working remotely from home, office, or another location of your choice. 

The Sr Analyst, Operations Support works to:

Program Operations: Regularly collect and disseminate team and project successes through various communication channels, including SharePoint articles, Sway posts, Newsletter articles, and the new Teams site, enhancing visibility into team-driven capabilities and value creation.

Stakeholder Engagement: Create content (Newsletters, "What Have We Done For You Lately?" Communications, etc.) for our Center of Excellence teams within Service Operations, enhancing visibility into initiatives working for the business and regularly showcasing the value our team creates.

Identify Trends and Sentiment: Monitor and analyze community engagement to identify sentiment and trends. Provide insights that can be leveraged to influence and enhance culture.

Promote Success Stories: Regularly highlight and celebrate team achievements and milestones, ensuring that successes are communicated effectively to foster a positive and motivated work environment.

Foster Community: Serve as the Culture Champion for the team, actively promoting a sense of belonging and excitement among colleagues through engaging posts, polls, and interactive "Questions of the Day," ensuring all voices are heard and valued

Expand Communication Capabilities: If candidate possesses video production and editing skills, assist in expanding the communications portfolio to include video updates and vignettes for Town Halls and other team materials and meetings.

Work experience should include:

Written and verbal communications, plus video content

PowerPoints to articulate initiative strategy, progress, and results

Newsletter stories (via MSFT Sway) and other content

Teams content including videos, posts, and chats

Strong content creation Skills

Data Analysis/Storytelling

No Relocation: No relocation will be provided 

Required Qualifications

Graphic Design

Copywriting and Editing

Content Strategy Development

AI Platform Familiarity (ChatGPT, etc.)

Preferred Qualifications

Adobe Creative Suite (Premiere, Firefly, Lightroom, Illustrator, Stock)

Podcasting

Microsoft CoPilot

QuickBase

Microsoft Teams

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Education

Bachelor's or equivalent experience required, 2-5 years experience, anticipated completion of an undergraduate or graduate degree program by start date (June 2026)

Have a major in one of the following fields: communications, content creation, video production

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$46,988.00 - $112,200.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

We anticipate the application window for this opening will close on: 02/25/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.