Join JPMorgan Chase Bank N.A. as a Specialty Product Analyst with the Trade & Working Capital Operations team. You’ll play a vital role in examining shipping/transport documents against Letters of Credit (L/C0 and applicable rules like UCP600, ensuring seamless workflow and expediting urgent transactions per Service Level Agreements (SLA). Trade & Working Capital provides clients with financing, risk mitigation, and processing of cross-border import and export activities through diverse products and solutions. Operating in 39 locations across 28 countries, we offer Documentary and Standby Letters of Credit, Guarantees, Collections, Supply Chain Finance, and Loan products. Our focus is on providing first-class service to our clients, whether it’s a small value rental guarantee or a $100mm financing transaction.

 

Job Responsibilities:
 

Monitor workflow queues and process assigned transactions. Examine shipping/transport documents against Commercial Letters of Credit (L/C) terms. Book/setup loans for corporates or financial institutions. Process payments against Letters of Credit or under loans. Liaise with Client services on disputed discrepancies, explaining reasons professionally. Monitor work quantity and quality to meet established objectives. Ensure smooth workflow, reviewed difficult cases, and expedite urgent transactions per SLA. Research and resolve operational issues, recommend new methods for process improvement. Drive the Operations team forward while achieving client satisfaction and maintaining a controlled environment. Ensure all transactions comply with documented SOPs, internal standards, Customer Service Levels, Industry Rules, and Compliance. Maintain a client-focused approach, engage team members in best practices, and exercise sound judgment.

Required Qualifications, Skills, and Capabilities:

Knowledge of UCP600, ISBP, Boycott Regulations, and OFAC compliant requirements, including complex processing (e.g., Transfers, assignment of Proceeds) preferred. Ability to follow procedures and understand client instructions, which may vary. Ability to make independent decisions and utilize tools to minimize corporate and client risk. Self-motivated, confident decision-maker with leadership skills and credibility at a senior level. Ability to organize and change priorities frequently, multitask, work independently and collaboratively, demonstrating a positive attitude and focus. Trade product knowledge with the ability to analyze, assess, and determine key issues in complex business products. Ability to identify Red Flags/OFAC regulatory/AML & Boycott Language in transactions. Strong interpersonal skills with influence and negotiation abilities, proficiency in Microsoft Word and Excel required. Ability to prepare, format, and proof data content for internal and external reports related to assigned transactions.