At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Ředitel logistik
We are looking for a new colleague for the position of Sales Customer Support, who will serve as a key contact point between our customers and internal teams. If you enjoy communication, working with orders, and are able to handle non-standard requests, we would be happy to welcome you to our team.
- Work model: onsite
Your role and responsibilities:
End-to-end processing of customer orders
Handling non-standard and specific customer requests
Daily communication with customers (by phone and email)
Cooperation with internal departments (sales, logistics, planning)
Working with internal systems (SAP)
Qualification for the role:
Secondary education with school-leaving certificate (preferably in business or economics)
Experience in customer service
English language skills at an intermediate level (communication and email correspondence)
Excellent communication skills and customer-oriented approach
Flexibility and ability to work in a team
User-level PC skills, knowledge of SAP is an advantage
Benefits
Our benefits? Competitive, comprehensive, and crafted with you in mind.
Flexible working hours
Annual financial bonus
25 days of vacation
Annual salary review
Opportunity for further career growth in the Czech Republic and worldwide
MultiSport card
Meal allowance
Contribution to the benefits portal (2-3% of monthly salary)
Referral bonus for recommending a new employee
Opportunity for education – internal/external professional courses, language courses, and conferences
Company events (Christmas party, team buildings, family days, and more)
Assistance line – professional psychological counseling
Additional leave for extraordinary life events and support for expectant parents
Office with good transport accessibility
Accident insurance
Discounts on ABB electrical installation materials
Discounts with our partners (electronics, gastronomy, car purchases, train travel, etc.)
More about us
Our Marketing / Sales / Product Management teams play a key role in how ABB’s technologies contribute to a more productive and sustainable future. Helping customers all over the world improve efficiency, reliability and productivity while reducing emissions gives our work a powerful sense of purpose
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.