We are seeking a talented individual to join our Financial Lines Claims team at Marsh as a Senior Claims Advisor working in our Melbourne office.  This is a hybrid role that has a requirement of working at least three days a week in the office. 

Senior Claims Advisor

In this role, you will provide high-level expertise and manage Professional Indemnity claims for surveyors, building certifiers, architects and others in the construction space.  You will serve as an advisor, building trust, delivering exceptional service and maintaining effective working relationships.

We will count on you to:

Manage and resolve Professional Indemnity claims, providing expert advice and support on risk assessment, claim investigation and mitigation strategies tailored to the surveying and building certification sector.

Prepare and present frequently at relevant building industry seminars.

Liaise with clients, brokers, legal teams, and industry experts to ensure claims are handled efficiently and in compliance with industry standards and regulations.

Analyse claim documentation and technical reports to identify key issues and develop effective resolution plans.

Stay updated on industry trends, regulatory changes, and emerging risks impacting Professional Indemnity insurance in the construction, surveying, certifying and architectural fields.

What you need to have:

A law degree with preference to those already admitted to practice law.

Proven experience managing Professional Indemnity claims within the surveying, building certifiers, or construction industry in a senior capacity.

Strong understanding of the technical and regulatory environment affecting surveyors, architects and building certifiers.

Excellent communication and negotiation skills to manage complex claims and stakeholder relationships.

Ability to interpret technical reports and construction documentation relevant to claims.

What makes you stand out:

Previous experience working directly with surveyors, building certifiers, or construction professionals on Professional Indemnity claims.

Minimum of 5 years claims management experience in a senior role.

Knowledge of construction law, building codes, and certification processes.

Strong analytical skills with a proactive approach to risk management and claims prevention.

Ability to work collaboratively across multidisciplinary teams and external partners.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders.

We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

About Marsh:

Marsh Risk is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $24 billion and more than 90,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Marsh Risk, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. Applications will only be considered from candidates who have the appropriate approval to work in Australia. Successful applicants will be required to complete a Criminal & Bankruptcy check prior to commencing of employment.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.